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Rallye Acura - Service Center

Roslyn, NY

4.8
2,089 Reviews
Call Service Center (516) 344-8585

2,089 Reviews of Rallye Acura - Service Center

Sort by
December 13, 2021

They are friendly and will investigate my problems on my vehicle. Need bottle water in the waiting room. More

by FAITH133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2021 -

Rallye Acura responded

Thank you so much for your kind words, Faith, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

December 08, 2021

Great service and very satisfied. Kept me up to date at all times with my car needs. More

by GOTINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2021 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

December 06, 2021

Beter costumer service and car wash at dealership (no vouchers please)It took me 10+ minutes to make an appointment More

by EMILIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
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December 05, 2021

Very professional and helpful. They work as a team to provide comprehensive service for customers More

by MICHELLESCHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enza Comito, Kenny Persaud
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Dec 06, 2021 -

Rallye Acura responded

Michelle, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

December 03, 2021

The part was order and delivered to the dealership as expected. It was installed and works fine. More

by KENNY_LI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2021 -

Rallye Acura responded

Thank you, Kenny, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

December 03, 2021

This dealer ship is excellent. All are polite. Courteous and really gives a good feeling Service is fantastic. They give detailed information about the car. Can’t complain Excellent More

by SHEILAGUGLANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Report | Print
Dec 05, 2021 -

Rallye Acura responded

We appreciate your business, Sheila, and our team looks forward to serving you again soon! Charles Ludeman (SVC MGR) 516-625-7777

November 30, 2021

the service provider was great- he was thorough, great at addressing my needs and was very conscious of my time More

by CJ22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Report | Print
Dec 01, 2021 -

Rallye Acura responded

Thank you for sharing your thoughts about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

November 29, 2021

Very professional and everyone was very helpfulNice Very professional and everyone was very helpful Nice surroundings to wait for service Thank you More

by SUE.MORAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

Rallye Acura responded

Thank you for your very kind review, Sue. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

November 28, 2021

Very pleasant and helpful. Took care of my needs in a timely manner. Very professional More

by mikelapo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enza Comito, Kenny Persaud
Report | Print
Nov 29, 2021 -

Rallye Acura responded

Mike, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

November 28, 2021

The best car service I have ever had was only there for less then a hour on a Saturday appointment super amazing I had a wonderful cup of coffee there machine makes the best More

by shaunleftwich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terence McAree, Devin Budhram, Robert Rodriguez
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Nov 29, 2021 -

Rallye Acura responded

Thank you for your business and this review. We're happy to hear Terence, Jonathan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

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