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Rallye Acura - Service Center

Roslyn, NY

4.8
2,073 Reviews

2,073 Reviews of Rallye Acura - Service Center

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October 17, 2021

Easy to make an appointment even on short notice. Great service advisor. Professional service done with a smile More

by rubble43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Egan
Oct 17, 2021 -

Rallye Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Terence McAree (SVC MGR) 516-625-7777

October 13, 2021

Your service people are very professional, and I felt that they took the time to explain More

by KAPTJACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye Acura. Please don't hesitate to reach out if you need anything else. Terence McAree (SVC MGR) 516-625-7777

October 12, 2021

They always take care of my needs with fast friendly professional service. I always leave satisfied More

by HAS12047
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Oct 12, 2021 -

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura, we look forward to having you as one of our valued customers for many more years to come! Terence McAree (SVC MGR) 516-625-7777

October 12, 2021

Chad is the most professional service advisor I have ever worked with. He is honest, professional and always insures my total satisfaction. Honestly I buy Accura just to deal with Chad, thank you More

by JOSEPHSOMEKH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Rallye Acura responded

Joseph, Thank you! Chad and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Terence McAree (SVC MGR) 516-625-7777

October 07, 2021

Rallye service is comprehensive, complete and expertly done. Like others, I feel that the prices are a bit high, More

by pgelber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Oct 07, 2021 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Terence McAree (SVC MGR) 516-625-7777

October 06, 2021

Could not determine AC leak location. Therefore, new compressor recommendation does not make sense. If you cannot find the leak, how can you advise to pay $850..00 for a new compressor and not guarante More

by GJWYMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Rallye Acura responded

We welcome the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Stefanie Horn (GM) 516-625-7070

Oct 26, 2021 -

GJWYMAIL responded

Best way to contact me by phone is to call me at 718-474-6813 any day between 4-5 PM

October 05, 2021

The service at Rallye is excellent and very prompt. I wish the prices were better. More

by CHRISANDDOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Rallye Acura responded

Chris and Dom, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an positive service experience. We will share your comments with our service team, and we look forward to working with you again. Terence McAree (SVC MGR) 516-625-7777

October 05, 2021

I purchase a used certified RDX paid $30000 and took home first night to have alarm go off for 2 days with no help from Acura until Monday. Then 2 months later my car shaken only to find out I need front and More

by CAGG4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Enza Comito
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Rallye Acura responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We'd love the opportunity to get more details to see if we can turn this situation around for you. Stefanie Horn (GM) 516-625-7070

October 04, 2021

Very friendly thoughtful and courteous work was done on time and neat car works great More

by IRETIRED427
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Oct 04, 2021 -

Rallye Acura responded

We appreciate your business and our team looks forward to serving you again soon! Terence McAree (SVC MGR) 516-625-7777

October 04, 2021

The only reason our family continues to stay with Rallye is due to the excellent service we have been receiving from Chad and Enza for over 15 years. They are absolutely wonderful. The service is great and More

by MRJRAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with both Enza and Chad here at Rallye Acura. We truly appreciate your business over the last 15 years. We look forward to continuing to serve you for years to come. Terence McAree (SVC MGR) 516-625-7777

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