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Rallye BMW

Westbury, NY

Overview
Employees
Reviews
Vehicles
4.6
9,784 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 9,784 reviews

January 11, 2026

Mustafa went out of his way to make sure I got the best service possible. He called and texted me to explain exactly what was going on with my car. He gets a 10 out of 10. There was an issue however with More

by JennyT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mustafa Karimbaksh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2026 -

Rallye BMW responded

Jenny, we apologize for any miscommunication with our team regarding your rear driver's light. We will follow up with you to ensure we resolve the issue. In the meantime, please reach out to our management team to discuss things further. Thank you for your business, -Rallye BMW

January 10, 2026

It was the best experience with a car dealership I have ever had. Joe Lipari was excellent to work with More

by tgarry0
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Tibbals
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Jan 12, 2026 -

Rallye BMW responded

Thank you for sharing this fantastic feedback about Joe and our team at Rallye BMW! We hope to see you back for all of your future automotive needs, Garry.

January 09, 2026

I have brought my vehicle in 3 times for the same issue which up to this day has not been fixed yet. The staff itself was professional. More

by aizie3
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Tibbals
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Jan 11, 2026 -

Rallye BMW responded

We appreciate your feedback and are sorry to hear that the issue with your vehicle hasn't been resolved yet. I'd like to personally ensure that we get this fixed for you. Could you please reach out to me when you have a moment? Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

January 08, 2026

So much lack of communication is actually disgusting. Treat warranty paying customers like second class citizens. More

by CALVINSTFLEUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Tibbals
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Bolden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis from sales also horrible
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Jan 12, 2026 -

Rallye BMW responded

Calvin, this is never the type of feedback we hope to receive. I'm so sorry that you were let down by our communication. If you are open to a conversation, I would love the chance to better understand what happened here. Please feel free to give me a call any time. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

January 08, 2026

The service department is one of the worst ever. The lack of communication is infuriating. More

by CALVINSTFLEUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Tibbals
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Bolden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis from service is also horrid
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January 08, 2026

Mustafa was good and sent the video of my car wheel. Wheel fixed well. Good More

by BRIGIT28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Karimbaksh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2026 -

Rallye BMW responded

We are grateful for your review of Mustafa. Thank you from all of us at Rallye BMW!

January 08, 2026

Wish the multi-point inspection video was a little more detailed similar to what I've seen from other dealerships that are in Pennsylvania. More

by agwilsonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2026 -

Rallye BMW responded

Thank you for your feedback. We appreciate your business and look forward to serving you again at Rallye BMW.

January 08, 2026

Friendly and professional. My service was pleasant due to my relationship with Carol one of the service providers More

by Joel Golub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2026 -

Rallye BMW responded

Joel, it means a lot that you took the time to share this awesome feedback about Carol and the team! Thank you from all of us at Rallye BMW!

January 07, 2026

Terrible service center! ! Always problems!! So tragic this is our fourth BMW and always a problem!!!!! More

by soverbec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carol Clark-Muniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis service department
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Jan 08, 2026 -

Rallye BMW responded

I'm truly sorry to hear about the consistent issues you've faced with our service center, especially as a loyal BMW owner. We pride ourselves on providing top-notch service and it's disappointing to see we've let you down. If you wouldn't mind reaching out, I'd love the opportunity to discuss your experiences further and see how I can help rectify any ongoing issues. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

January 07, 2026

I though lt the service was excellent and the people were very responsive I'm a satisfied customer! More

by MKEMPNER
Recommend Dealer
Yes
Employees Worked With
Mustafa Karimbaksh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mustafa Karimbaksh
Report | Print
Jan 08, 2026 -

Rallye BMW responded

It was our pleasure to assist you. Thank you from all of us here at Rallye BMW!

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