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Rallye BMW
Westbury, NY
8,241 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership.
We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 8,241 reviews
July 22, 2020
Amazing Experience!! David was great, He had the car ready before we got there, really let us enjoy the car during test drive and did all he could to get us a great deal! David was great, He had the car ready before we got there, really let us enjoy the car during test drive and did all he could to get us a great deal! More
by igortaxmaster
Verified CustomerEmployees Worked With
Helpful July 22, 2020
A tremendous experience in a tough time Car shopping during a Global Pandemic is not an easy feat! However, when searching, Rallye BMW was quick to respond and give me that 'take seriously' Car shopping during a Global Pandemic is not an easy feat! However, when searching, Rallye BMW was quick to respond and give me that 'take seriously' attitude that lacks from many dealerships. They took me seriously and really showed interest in having a good faith deal with me. Robert was not only professional, he was responsive, understanding and true to his word. My only regret is not being able to shake his hand in person when the pick up happened. I was able to meet Hasan in my interaction and it was a smooth, fast, and Covid appropriate experience. Hasan was very pleasant and professional to work with. I recommend Rallye and Robert/Hasan as being treated as great as I was during Covid-19, I can only imagine the in person experience. Thank You Robert! More
by Nick L
July 22, 2020
Great customer service always, never had a problem with any service that was needed, very accurate and considerate people to work with because of that I’m looking forward to renew my lease with mr. Brechn any service that was needed, very accurate and considerate people to work with because of that I’m looking forward to renew my lease with mr. Brechner 🙂 More
by MYKFAITH
July 21, 2020
Good service, great service advisorNo problem in Good service, great service advisor No problem in getting appointment Waiting was not a problem Good job after work was completed Car was Good service, great service advisor No problem in getting appointment Waiting was not a problem Good job after work was completed Car was cleaned very well More
by VIREN.BATRA
Employees Worked With
July 21, 2020
Vito you are attentive, responsive and very well rounded to meet the needs of the customers, you deserve 10 stars definitely a people’s person. to meet the needs of the customers, you deserve 10 stars definitely a people’s person. More
by T. W.
Employees Worked With
Vito Alami
July 20, 2020
Service try’s to do expensive extra work which might not be needed at the particular time. Also at the end they are not there to explain what was done and how does it effect my driving. Etc be needed at the particular time. Also at the end they are not there to explain what was done and how does it effect my driving. Etc More
by UCMS89
Employees Worked With
July 20, 2020
Excellent customer service, understanding of customer needs and time restraints. She is able explain and make the customer understand the technical issues with the car. Not Pushy like some other advisors needs and time restraints. She is able explain and make the customer understand the technical issues with the car. Not Pushy like some other advisors. More
by REENAABBI
Employees Worked With
July 19, 2020
Superior Service I brought my car to Rally for service even though I puchased it at Freeport BMW. My previous experience at Freeport left me with a feeling that I was I brought my car to Rally for service even though I puchased it at Freeport BMW. My previous experience at Freeport left me with a feeling that I was being ripped off at all times. The service at Rally was always professional and let me feeling that it was a job well done. I would recommend Rally to anyone interested in a BMW. More
by mikejjm
Employees Worked With
Chy Wiggan
July 17, 2020
Dishonest dealer Went to Rallye for a regular service on my 2010 750i with 26,000 miles. I was told by service advisor that turbo coolant line and guibo was leaking a Went to Rallye for a regular service on my 2010 750i with 26,000 miles. I was told by service advisor that turbo coolant line and guibo was leaking and needed to be replaced. The cost for two items would be $7000. I went to two other BMW specialties for 2nd opinion. Both of them said that there was no sign of leak at all. Both parts were in perfect condition. They also took the pictures. After I forwarded the pictures to Chris, the GM at Rallye BMW service department, I was told that service cleaned the leaks. The 2nd specialist I went to was 2 weeks later after I visited Rallye. If there was a leak even Rallye cleaned as he claimed, it would show the leak again after 2 weeks driving. At the same time, despite how many times I e-mailed Chris asking for maintenance report (I have been doing maintenance with them every year since 2010), the request was ignored More
by roy.jif
July 16, 2020
Excellent service as always. It was a pleasure to deal with my Service Advisor Chy as well! P.S. The questionnaire at the bottom about being able to schedule a service appt, check in on status, and rev with my Service Advisor Chy as well! P.S. The questionnaire at the bottom about being able to schedule a service appt, check in on status, and review the recommended repair work/maintenance from your mobile device instead of speaking with a service advisor only has a yes, no, or n/a option. I selected “yes” but only because I think that is a very good idea to have, however, there really should be an option for “both” because I would still want to speak with a service advisor for explanation of recommended repair work and to decide on the best course of action. But having something like an app to do all of those things as well would certainly be beneficial towards greater customer service. More
by RRICCI85
Employees Worked With
Chy Wiggan
