Rallye BMW

Rallye Service This dealership is very organized from making an appointment. You are greeted timely. My only concern was with the loaner first offered. When you dri This dealership is very organized from making an appointment. You are greeted timely. My only concern was with the loaner first offered. When you drive a BMW you don't want or deserve to drive a rental from Enterprise. When I said this the gentleman corrected it promptly More

BEST DEALER SERVICE Once again Rallye nails it they have been consistent with there great service, my service advisor Frank Trotta keeps my 435 I xDrive running like new. Once again Rallye nails it they have been consistent with there great service, my service advisor Frank Trotta keeps my 435 I xDrive running like new. More

Always a pleasure Always ready, willing and able to take care of my car. Great customer service throughout the facility. Great loaner car as well. I am always happy Always ready, willing and able to take care of my car. Great customer service throughout the facility. Great loaner car as well. I am always happy with the service More

Above and beyond 5 star experience with John Botti 5 star experience with Rallye BMW and John Botti! John went above and beyond in every possible way. I reached out to him back in April to inquire abou 5 star experience with Rallye BMW and John Botti! John went above and beyond in every possible way. I reached out to him back in April to inquire about pricing/availability on the X1 and X3. My fiancé and I both wanted to switch to BMW when our Audi and Honda leases ended. John promptly answered my initial email within an hour, and subsequent to that first email, I think we have over 200+ emails in total. We went through options and pricing, and then John had me custom build the cars we wanted through BMW's website. The deal he came up with was amazing for the 2 cars. Audi could not even come close to matching what he was giving me (and I was driving a fully loaded Audi Q5). We sent the build codes over to John and then he called me and went through each and every feature on both models to make sure we had everything we needed and nothing we didn't want. We talked through it all and decided on the final builds. John then placed the orders for us. He kept in constant communication with when the cars were scheduled to arrive and notified us once the cars were in. The process was completely seamless. We met with finance manager Charlie when I got my X3 last week, and met with Hassan today when picking up my fiancé's X1. Both managers were professional and easy to work with. We were in and out of their offices in 10 minutes. The genius guys showed us how to use and set up all the features, pair our phones, etc. Everyone is wearing a mask at all times. When you enter the dealership you have to fill out a form regarding COVID and sanitize your hands. They offer a box of "clean" pens. Once you use the pen, you put it in the "used" box after. They are definitely taking all precautions and safety measures. I can't recommend BMW enough. I drove a fully loaded Audi Q5 for 3 years and it truly does not even compare to my fully loaded X3. The X3 handles incredibly better on turns, accelerates better, and the interior is far nicer. The CarPlay connects wirelessly and the use of the entire system is seamless. I honestly didn't know how to use half of the functions on my Q5 for 3 years. The X3 is a superior car and I am so happy we made the switch to BMW! Thank you again John Botti- you are truly the best. Customer service was certainly above and beyond anything we could have expected. More

Everything was great. I was very happy with the work and Everything was great. I was very happy with the work and will definitely return for any other work. Carol is amazing, she Is really good at her job. Everything was great. I was very happy with the work and will definitely return for any other work. Carol is amazing, she Is really good at her job. More

Carol is a always a pleasure to work with. Carol is always a pleasure to work with. She makes the process easy. She's knowledgeable, professional, personable and very efficient.. I thoroughl Carol is always a pleasure to work with. She makes the process easy. She's knowledgeable, professional, personable and very efficient.. I thoroughly enjoy working with her. More

Reliable Consistently professional service dept. Scheduling is easy, having a loaner ready at all times, finishing in a promised time frame, done correctly t Consistently professional service dept. Scheduling is easy, having a loaner ready at all times, finishing in a promised time frame, done correctly the first time, never had a problem they couldn't fix. More

Fast, straightforward, pleasant experience Just leased a car from Rallye BMW, working with Keith Lindsay. The whole process from start to finish was a pleasure. Keith was very straightforward Just leased a car from Rallye BMW, working with Keith Lindsay. The whole process from start to finish was a pleasure. Keith was very straightforward and easy to work with, and he was respectful of our desire to do everything remotely during the pandemic. I came in expecting the process to be hugely time-consuming, and it was the exact opposite. Keith was very accommodating, answered all of my questions promptly, and made sure everything went smoothly throughout. I couldn't be more pleased that he was willing to deliver the car directly to our home, and that it took only a couple of days from the time of my first research phone call to when we received our car. I highly recommend the Rallye dealership and Keith in particular! More

Awesome experience My most recent visit was with Adam Romano who helped me equip my car with some Dinan products. He was awesome throughout the process from ordering th My most recent visit was with Adam Romano who helped me equip my car with some Dinan products. He was awesome throughout the process from ordering the parts to scheduling the visit to a fast half day turn around as he promised. More