Rallye BMW

The best experience at Rallye BMW I've been to other BMW Service facilities and they are no match to Rallye BMW. Frank is the most honest and very professional Service Advisor there. I I've been to other BMW Service facilities and they are no match to Rallye BMW. Frank is the most honest and very professional Service Advisor there. I've gotten assigned to others, wasn't as satisfying; the genuineness care for a customer that Frank showed was beyond satisfying. I like the staff at the service drop off and pick up. They were all very polite. They never made me wait longer than 3 mins. If it takes longer they made sure to inform me. More

Poor service, no return phone calls, problem not fixed I am having issues with the Media in my X2. Audible would keep dropping during play. I was told the computer needed to be repaired or replaced. Took t I am having issues with the Media in my X2. Audible would keep dropping during play. I was told the computer needed to be repaired or replaced. Took the car in for service and was then told there was nothing wrong with the computer. Don't know what they did but now I can't play Audible at all! The techs and "geniuses" cannot figure out the problem and were going to corporate for an answer. That was a month ago! After repeated phone calls to service and promises of return calls from geniuses to the service manager, I have not heard back from anyone!! At all! Terrible service. More

Highly recommend! Always a great experience at Rallye! Gabriel Hale is great to work with! I could not be happier with my experience getting my new car! I highly recomm Always a great experience at Rallye! Gabriel Hale is great to work with! I could not be happier with my experience getting my new car! I highly recommend working with Gabriel. More

World Class Dealership Rallye BMW offers you the best facility and service the industry has to offer. Always leave satisfied and would recommend this dealership to anyone th Rallye BMW offers you the best facility and service the industry has to offer. Always leave satisfied and would recommend this dealership to anyone that drives a BMW. More

Troubleshooting Excellent service, staff courteous . It was a great experience. They troubleshoot my car to find out what was wrong with. They updated the software an Excellent service, staff courteous . It was a great experience. They troubleshoot my car to find out what was wrong with. They updated the software and made changes to some of the settings to ensure that I do not encounter any problems in the future. More

👍recommend I recommend Carol for a great customer service oriented attitude,providing good explanations of the service and pricing thank you carol thank you car I recommend Carol for a great customer service oriented attitude,providing good explanations of the service and pricing thank you carol thank you carol m More

I've always been satisfied with the service at Rallye BMW WHether it's a scheduled appointment or an emergency (usually a dashboard light going on,) I"m pleased with everyone I meet - the fellows taking my c WHether it's a scheduled appointment or an emergency (usually a dashboard light going on,) I"m pleased with everyone I meet - the fellows taking my car (and photos), the service advisor and the one giving me back my keys. If they say 2 hours it's usually a bit under that. More

Excellent service as usual Have been dealing with Rallye BMW for over ten years. Service Dept is first rate. Always quick to check your car in and service is always done timely. Have been dealing with Rallye BMW for over ten years. Service Dept is first rate. Always quick to check your car in and service is always done timely. They really care about me as a customer and go out of their way to make sure everything I request is always taken care of. More

A Great way to buy or lease a car at Rallye BMW I walked into the dealership without an appointment and was immediately greeted & offered a bottle of water, and set up with Mika Rose as my salespers I walked into the dealership without an appointment and was immediately greeted & offered a bottle of water, and set up with Mika Rose as my salesperson. She took me to her desk and we started discussing what exactly I was looking for. I informed her I was interested in a 4or5 series and I was looking to lease one of the vehicles with no money down. I was currently in the process of getting out of my lease with MB and if the swap a lease deal fell through I couldn't take on another lease but would be back 2021 when the lease was over. Mika took the time and explained that there were plenty of 2020 & 2019 new and loaner vehicles available and I could back out of the deal if the swap a lease fell through. I test drove 4 vehicles and ultimately settled on a 2109 5 series for 3 years, but one day later my swap a lease fell through, I informed Mika and she said she would take my C.C info and credit back my card without a problem but later that day the swap a lease went through, I informed Mika I would be taking a lease with BMW after all. My car was prepped the next day and was given a 30 minute tutorial by one of the BMW techs (I will not call them geniuses) and I was on my way after signing a few forms and a swipe of my CC for taxes, prep & tags. This is my 2nd car from Rallye as I've had a BMW before and couldn't be happier with my decision to go back to a quality dealership and driving the ultimate driving machine again. More

excellent and professional excellent, professional and fast service , good knowledge of the car as well , there were able to answer my questions and fulfill my expectations, wi excellent, professional and fast service , good knowledge of the car as well , there were able to answer my questions and fulfill my expectations, will definitely recommend this dealership More