Rallye BMW

Review Great service at bmw Rallye - always . Fast efficient and effective . I’ve gone to other service dealers over the years like land Rover glen cove and Great service at bmw Rallye - always . Fast efficient and effective . I’ve gone to other service dealers over the years like land Rover glen cove and bnw rally operates much more efficiently. This helps out the customer More

Regular 20,000 miles service. The small problem occurred with the passenger sit sensor. I was offered a loaner car during appointment scheduling phone call. Received a brand new ca The small problem occurred with the passenger sit sensor. I was offered a loaner car during appointment scheduling phone call. Received a brand new car, had a choice to return the next day, but my car was ready the same day. Everything was easy and professional. Thank you. More

Elite Service The service advisor Bret was very professional, courteous and organized. He kept us informed about what was happening with our car. By far this was t The service advisor Bret was very professional, courteous and organized. He kept us informed about what was happening with our car. By far this was the most professional service department we have ever been to. It was a pleasure visiting your service department. Keep up the good work! More

Poor customer service with no follow up I have had problems with my email and Apple car play not working in the car or the adaptive cruise control. The sales manger Danielle never calls back I have had problems with my email and Apple car play not working in the car or the adaptive cruise control. The sales manger Danielle never calls back. In my 45 years of purchasing cars I have never had a worse and less responsive customer service. More

Service was unbeatable! Starting from the initial moment when we walked in and we were greeted kindly with some water, to our test drive with the amazing bmwgenius Terrence, Starting from the initial moment when we walked in and we were greeted kindly with some water, to our test drive with the amazing bmwgenius Terrence, to our conversations and continues back and forth with Keith Lindsay, Rallye BMW provided a premier service and was absolutely amazing. Their employees, especially Kieth Lindsay worked nonstop to get us a price that we liked and worked very hard to keep our business and we truly appreciate him! More

Great Service was done quickly Appointment was honored Have never had a bad experience Own 3 BMW's- Rallye has handled all my service needs for over 20 y Service was done quickly Appointment was honored Have never had a bad experience Own 3 BMW's- Rallye has handled all my service needs for over 20 years More

Horrible Experience - No Care for Customer Need Make you feel like you are an annoyance when trying to get technology marketed to work on car. Very transactional and not empathetic to ensuring custo Make you feel like you are an annoyance when trying to get technology marketed to work on car. Very transactional and not empathetic to ensuring customer is taken care of. Was told, I should be appreciative they are even helping since car wasn't purchased their dealership - like are you kidding me?? What makes me EVER want to buy a car or refer friends/family to your dealership now?!?! Alot can be told about a dealership through its service department. More

Good experience Rallye hasn’t disappointed in the 16 years I’ve had my car serviced there. They found the issue with my car quickly and serviced it quickly as well Rallye hasn’t disappointed in the 16 years I’ve had my car serviced there. They found the issue with my car quickly and serviced it quickly as well More

Best BMW dealer in New York City and Long Island. Went in on Sunday and got a new BMW X-3 on next day (Monday). Great and dedicated sales people. I recommend Rally BMW to any potential BMW buyer. Went in on Sunday and got a new BMW X-3 on next day (Monday). Great and dedicated sales people. I recommend Rally BMW to any potential BMW buyer. More

Consistently Good I bought my last and current BMWs from a BMW dealer in NJ, but NJ is too hard to get to for routine service. Back in 2010, a friend recommended Rallye I bought my last and current BMWs from a BMW dealer in NJ, but NJ is too hard to get to for routine service. Back in 2010, a friend recommended Rallye for service...she was literally giddy about it...so I tried them. I've driven BMWs since 2010 and have worked with Rallye since then as well. Service writers are all knowledgeable and professional. My most recent service was an oil change and antifreeze service. My service writer was able to have everything completed for me on time. The only down side to my visit was that I discovered that all of my radio presets had been wiped out when I got the car back!! :-( Especially disappointing because I don't know why anyone would even have reason to touch the radio for those services. Really hope it doesn't happen again. More