Rallye BMW

Pleasant Salesperson was pleasant and helpful. He gave us a reasonable lease deal. Rallye is a good dealership. They consistently tried their best to make each Salesperson was pleasant and helpful. He gave us a reasonable lease deal. Rallye is a good dealership. They consistently tried their best to make each transaction convenient for us. More

THE BEST BMW DEALER IN THE WORLD While I began writing this review I took the time to look back and reflect on previous encounters with other dealerships when bring my past vehicles i While I began writing this review I took the time to look back and reflect on previous encounters with other dealerships when bring my past vehicles in for service. It’s usually a frustrating and time consuming process that ends up taking my entire day. That is not the case with Rallye BMW. Rallye makes servicing your vehicle a quick, joyful, and pleasant experience. Upon arriving at Rallye you are quickly welcomed by one of the greeters in the service drive. The greeters are are all extremely professional and speak to you with respect. Within seconds they have all of your paperwork and are getting a service advisor to assist you the rest of the way. When Brandon Tibbals, my Service Advisor, came out to assist me he went over every detail of my car and informed me of what services I was coming in for and how long the entire process would take. Once I signed the papers I went upstairs to the lovely bistro they have. I relaxed enjoyed a pleasant cup of coffee and before I knew it my phone was ringing with a call from Brandon. Just like that the car was ready. I went down signed a couple of papers and my car was pulled into the service drive and I was on my way with the rest of my day ahead of me. I highly recommend Rallye BMW to anyone who has a BMW and is looking to get service done. More

Great Experince!!! This was my first experience with Rally service. It was absolutely fantastic! Completely professional. It was the best service experience I have ev This was my first experience with Rally service. It was absolutely fantastic! Completely professional. It was the best service experience I have ever had!! I would definitely recommend Rallye service to anyone that has a BMW!!! More

Great Salesman Robert is a great salesman. He is professional, courteous and very knowledgeable. He was able to give me exactly what I wanted. He made purchasing a Robert is a great salesman. He is professional, courteous and very knowledgeable. He was able to give me exactly what I wanted. He made purchasing a new vehicle easy and enjoyable! More

everything made easy and enjoyable Great online experience to buy car. Salesman very helpful and friendly. The best experience ever in purchasing a car. You must know the motto take car Great online experience to buy car. Salesman very helpful and friendly. The best experience ever in purchasing a car. You must know the motto take care of your customer or someone else will. Thank you for all your help. More

Love my Rallye BMW service The staff is friendly and professional. The service performed is done knowledgeably and is tailored for my specific vehicle. It’s easy to make a conve The staff is friendly and professional. The service performed is done knowledgeably and is tailored for my specific vehicle. It’s easy to make a convenient appointment and if you’re waiting, it’s a very comfortable, clean and cozy atmosphere. More

As always, a pleasure to work with you all. Rallye is the best! We've been a client for over 25 years and hope to continue for a long time to come. Thanks for making this an easy and pleasurab Rallye is the best! We've been a client for over 25 years and hope to continue for a long time to come. Thanks for making this an easy and pleasurable task. More

Misrepresentation and no follow through I purchase a BMW X3 with the adaptive cruise control specifically for driving in traffic, and the added navigation package to be read and dictate emai I purchase a BMW X3 with the adaptive cruise control specifically for driving in traffic, and the added navigation package to be read and dictate emails through Apple car play. The adaptive cruise control does not respond when someone cuts in, in traffic, and speeds up at times when it should slow down. The Apple car play does not work for email. I went through this with the Genius team and they told me this was normal for the ACC, and that the email interface is not available with this model. I have driven other cars with ACC and they have far superior technology. The email interface was totally misrepresented in that this would work and interface. When I told this to the sales manager Danielle, she said she would look into it and get back to me within an hour or two. It has been one week and I have called every day and left VM's with no reply's. I have yet to have the courtesy of a returned call from her. David, my salesman, called me back 2 days ago, and promised a return call with both he and her on the line. I called corporate who said that I should have the dealer take the car and run a diagnostics on the ACC. They also suggested to use Siri of the email. I have not been successful with the Siri interface on the Email. I have been trying to communicate with the sales personnel on the service call and a loaner, but they have not gotten back to me. Overall the the two options I have listed above are the reason I purchased the car. I am not only totally underwhelmed with the car (my previous car an Audi Q5 handled and cornered much better) for the above reasons, but I'm totally frustrated that no none has even the courtesy to return my calls and address my problems and the misrepresentation. More

BMW Quality Have been leasing and servicing my cars from Rally for over 20 years. Would not have it any other way. Will always recommend Rallye to all. Have been leasing and servicing my cars from Rally for over 20 years. Would not have it any other way. Will always recommend Rallye to all. More

****STELLAR CUSTOMER SERVICE FROM TOP TO BOTTOM**** Service Advisor Frank and Genius Terrance took excellent care of both my car and I. Every detail was attended to, and problems/solutions were both ex Service Advisor Frank and Genius Terrance took excellent care of both my car and I. Every detail was attended to, and problems/solutions were both explained in detail. More