Rallye BMW

Disappointed in service of vehicle and poor management After 3 separate diagnostics on my vehicle in 2 weeks, 3 different evaluations were given to me. What started out as a blown fuse at the first diagnos After 3 separate diagnostics on my vehicle in 2 weeks, 3 different evaluations were given to me. What started out as a blown fuse at the first diagnosis became $4,000.00 worth of work at the 3rd diagnosis, all within 2 weeks. This is after paying $1,400.00 after the first 2 diagnosis. I actually drove the car only a few yards after the first repair, where I told the car was in perfect condition, and had to immediately return. I ultimately had my car towed from Rallye because I did not trust the dealership. Management was no help after speaking with them, despite waiting a week for their response. After purchasing this car from the dealership and spending over $70,000.00, I deserve better. PS - the one star is for my service advisor he was good. More

Service Dept. is Efficient, Clean, and Professional My experience with Sales had its challenges, however, the Service Dept. makes up for what Sales lacks. My experience with Service is exceptional ev My experience with Sales had its challenges, however, the Service Dept. makes up for what Sales lacks. My experience with Service is exceptional every time I bring my car in. The Service team members are always respectful of my time and treat my vehicle with care. When I bring my car in for routine maintenance service, I usually wait no more than 2 hours. I never even bother reserving a loaner car because the customer waiting areas are very comfortable and the WiFi is fast and reliable (so I get my work done while I wait). Complimentary coffee and tea is a nice touch that most customers appreciate. More

Dennis is Great Dennis is phenomenal professional and courtesy He made sure everything in my car was fully fixed. When I had a problem be rectified it and made good o Dennis is phenomenal professional and courtesy He made sure everything in my car was fully fixed. When I had a problem be rectified it and made good on his promises More

A Cut Above Everyone at this dealership is very polite, professional and helpful. Bert, the salesman listens attentively and always tries his best to address any Everyone at this dealership is very polite, professional and helpful. Bert, the salesman listens attentively and always tries his best to address any questions/concerns you may have. The service department is also very good. More

Great sales and service team. My experience with this dealership thus far has been excellent. They are courteous and respectful of my time. That is very important to me. If somet My experience with this dealership thus far has been excellent. They are courteous and respectful of my time. That is very important to me. If something additional needs to be taken care of they communicate it to you with a time frame as to how quickly that can handle it and have been on point thus far. This applies to sales and service. More

inspection and service check they are very friendly helpful and professional to me, did a nice jobs for my car..every times when I went for service of my car .they wash and vacuum they are very friendly helpful and professional to me, did a nice jobs for my car..every times when I went for service of my car .they wash and vacuum my car very clean & shining, More

Fast and excellent service I've been to other BMW dealers and the level of professionalism does not even come close to Rallye BMW. Fast and friendly, that's the way I like it. I've been to other BMW dealers and the level of professionalism does not even come close to Rallye BMW. Fast and friendly, that's the way I like it. More

Dennis is Great I went there because my car was serviced a week ago. However when I opened my trunk the technician left a compartment open with wires exposed. Dennis I went there because my car was serviced a week ago. However when I opened my trunk the technician left a compartment open with wires exposed. Dennis apologized profusely he told come in and rectify the problem quickly. He is very professional took accountability I have no complaints. He should be commended for his work More

my service experience very helpful, courteous and responsive to me and my car's needs. Turn around time was very quick and a very nice loaner was made available to me very helpful, courteous and responsive to me and my car's needs. Turn around time was very quick and a very nice loaner was made available to me More

Great Experience Robert Chae was very professional and gave me a great deal. No pressure. It was a pleasure doing business with him. I would definitely recommend Ra Robert Chae was very professional and gave me a great deal. No pressure. It was a pleasure doing business with him. I would definitely recommend Rallye to anyone who was considering buying a BMW, More