Rallye BMW

Worst sales experience ever - deceptive business practices On the first week of June, I visited the dealer to discuss lease end options as my current lease was coming to an end. On June 12th, 2018 he provided On the first week of June, I visited the dealer to discuss lease end options as my current lease was coming to an end. On June 12th, 2018 he provided me with an offer that I accepted via email and it was for a price of 399/month for a new leased vehicle. I provided my documentation to the salesperson including a copy of my drivers license on June 13th, 2018. We discussed the necessary steps to return the car and I promptly completed my AutoVIN inspection and paid to fix the car per BMW's lease end return policies. From the last correspondence on June 13th, the salesperson was not responsive via email nor phone call. Finally, on June 28th I called the salesperson who still did not pick up my call. I then proceeded to call the dealership directly, and asked to be transferred to him. It was then, that I was able to get in contact with him. He told me that the "June pricing" specials were no longer available, which included the offer that we had already agreed on. He then offered a "July pricing" special which included a used vehicle for this price. The salesperson never made it clear that the offer provided on June 12th was only for that month. I consistently tried to contact him to no avail. Through his intentional deceptive and evasive communication practices, he delayed my lease return by a month. More

Keeps to their word My experience with Rallye has shown that they live up to their commitments and are always there to address any issues you may have. I have been a loya My experience with Rallye has shown that they live up to their commitments and are always there to address any issues you may have. I have been a loyal customer for 13 years. More

New Car Purchase Initial contact made through internet. Met Darren and worked through a mutually agreeable transaction. Only negative would be lease paperwork was on Initial contact made through internet. Met Darren and worked through a mutually agreeable transaction. Only negative would be lease paperwork was on line so wasn't able to read through documents. More

Awesome!!! I have been leasing from Rallyee BMW for the past 6 years. From the service area to sakes, they are nothing less than professional. Go to Westbury Ral I have been leasing from Rallyee BMW for the past 6 years. From the service area to sakes, they are nothing less than professional. Go to Westbury Rallyee BMW for all your BMW needs. You won’t be disappointed. More

Excellent Service Friendly and knowledgeable. Will keep returning. Answered all questions. Very happy with the experience. Huge selection of new models. Glad t bring ba Friendly and knowledgeable. Will keep returning. Answered all questions. Very happy with the experience. Huge selection of new models. Glad t bring back to service dept. More

professional From start to done deal right on time delivery & go over when picking up my new car. so as the service department every staff makes you feel like VI From start to done deal right on time delivery & go over when picking up my new car. so as the service department every staff makes you feel like VIP. More

I’ve had nothing but great service for 15 years I am very pleased with the service I have gotten over the years. Carol has advised me honestly about my X3 and I trust her experience. I am very pleased with the service I have gotten over the years. Carol has advised me honestly about my X3 and I trust her experience. More

you are the best always get the best services, its my 4th 650i convertible .love the car and the wonderful service.its always a pleasure come in.thank you. always get the best services, its my 4th 650i convertible .love the car and the wonderful service.its always a pleasure come in.thank you. More

Rallye BMW ROCKS! Have been a loyal Rallye BMW client since purchase of 2007 335i Coupe; CPO 2009 528 XI; and current 2010 M3 Coupe. Hoping to further my loyalty wit Have been a loyal Rallye BMW client since purchase of 2007 335i Coupe; CPO 2009 528 XI; and current 2010 M3 Coupe. Hoping to further my loyalty with Rallye BMW, and Carol with professional courteous service to days come. More

Professional, courteous and knowlegable Cleanliness, car was vacuum cleaned and washed. Satisfactory service, clarity and explanation of the service issues and constant update and follow-u Cleanliness, car was vacuum cleaned and washed. Satisfactory service, clarity and explanation of the service issues and constant update and follow-up after completion. Highly recommend. More