Rallye BMW

I have 3 BMW vehicles wouldn't go elsewhere. We get great service even when last minute appointment are made always reliable. I always see a line for cars being dropped off for service but the pr We get great service even when last minute appointment are made always reliable. I always see a line for cars being dropped off for service but the process is so smooth I get out quickly. I can talk to my advisor if something seems wrong with bill they always explain and have a good reason. I have leased at least 10 cars from Joel Sobin he gets back to me fast and does what it takes to keep me happy. I have recommended the Rallye team to many friends. More

Survey Please See below. The people I had listed are very good at what they do. They treat their clients with dignity and respect. I always make it a point t Please See below. The people I had listed are very good at what they do. They treat their clients with dignity and respect. I always make it a point to recommend Rallye BMW to all my friends and acquaintances. More

THE WORST SERVICE WORST SERVICE I EVER HAD IN MY ENTIRE LIFE. I gave a star because I had to. The whole service dept is absolutely unorganized. There is no commu WORST SERVICE I EVER HAD IN MY ENTIRE LIFE. I gave a star because I had to. The whole service dept is absolutely unorganized. There is no communication amongst themselves. SERVICE MANAGER IS A JOKE. SERVICE ADVISOR ARE IM COMPETENT OF DOING THEIR JOBS. FOREMAN IS A LIAR. More

Happy Customer The service is excellent everything is reviewed for your approval before the service is started, and if something changes you are immediately contact The service is excellent everything is reviewed for your approval before the service is started, and if something changes you are immediately contacted. Even the kiosk greets you upon arrival and that always puts a smile on my face More

The entire team is exceptional. Earlier this year I bought my first BMW. Joel was amazing, he got me exactly what I wanted and made the process simply enjoyable. He even checked in Earlier this year I bought my first BMW. Joel was amazing, he got me exactly what I wanted and made the process simply enjoyable. He even checked in with me several times in the first few weeks to make sure everything was perfect, which it was. The service department is also great. Adam went above and beyond for me. I would recommend Rallye to everyone and personally would not go anywhere else. More

Outstanding Outstanding... in all areas. Everyone was professional and knowledgeable. I have worked with Mitch in the past and I will continue to do so. He is fan Outstanding... in all areas. Everyone was professional and knowledgeable. I have worked with Mitch in the past and I will continue to do so. He is fantastic More

Lease renewal George Kane is the best. He is thorough and a pleasure to do business with. The person who showed all the features was kind and polite. George Kane is the best. He is thorough and a pleasure to do business with. The person who showed all the features was kind and polite. More

Loyalty Counts Courteous, on time, knowledgeable, willing to work to meet your needs, anticipate your needs. Timely service. Loaner vehicles clean and comfortable. F Courteous, on time, knowledgeable, willing to work to meet your needs, anticipate your needs. Timely service. Loaner vehicles clean and comfortable. Feels like I'm in my own car. All technicians friendly and helpful. More

Excellent service Very friendly and attentive staff as you walk into the dealership. There was no pressure in taking the offer as presented and the transaction went ve Very friendly and attentive staff as you walk into the dealership. There was no pressure in taking the offer as presented and the transaction went very smoothly. More

frustrated I have sent notices of my dis-satisfaction to several people about my experience and have not heard from anyone I am very disappointed, on June 18, 20 I have sent notices of my dis-satisfaction to several people about my experience and have not heard from anyone I am very disappointed, on June 18, 2018 I experienced a check tire notice while at my Veterans Post in Massapequa, the screen in my car and the owners manual stated the I could drive my vehicle as long as I kept it under 50 mph, upon driving my vehicle back to my home I discovered that the tire had discentegrated. and was not there, there was damage to the rim and a tow truck was called the next morning for it to be towed to Rallye in Westbury, Prior to this incident I had a blow out on one tire that I replaced at Mavis tire and upon having my car serviced an inspected at Rallye in Sept. my two front tires had to be replaced, this incident I had to have the left rear tire replaced as well as the rim and other items at a cost of $1557.48 the advisor was sympathetic and helped abit, however I feel that there was something wrong with these tires from the getgo and I should not have to pay for replacement of all these tires as the vehicle is a 2016 with less that 14000 miles on it. More