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Rallye BMW - Service Center

Westbury, NY

4.5
5,295 Reviews

5,295 Reviews of Rallye BMW - Service Center

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January 04, 2024

The leasing experience at Rallye BMW was one of the best car buying experience. Thank you David and Sharonda! More

by dave@mazzolalindstrom.com
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Rallye BMW responded

We're so glad to know that your leasing experience at Rallye BMW was top-notch! Thanks for recognizing David and Sharonda's efforts. We appreciate the positive feedback!

January 04, 2024

Amazing and easy experience Chris and Bobby were great to work with, nice and easy More

by yasir.hamad123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kraly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Rallye BMW responded

Yasir, we're elated that Chris and Bobby could make your Rallye BMW experience a smooth success! Thanks for working with us!

January 04, 2024

Chris is nice and efficient - the whole experience was quick and straight to the point More

by kimevelyn130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Rallye BMW responded

It was our pleasure to serve you, Kim! Thanks for sharing your positive experience with Chris at Rallye BMW.

January 04, 2024

The service was good they didn’t offer me a rental though and the service manager was very nice More

by mcinnispamela2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kezley Martin
Jan 04, 2024 -

Rallye BMW responded

Thanks for sharing your feedback with the team at Rallye BMW. We're glad your service went swimmingly but apologize for the oversight regarding a rental car. If you'd like to discuss these concerns in greater detail, please feel free to give us a call - your satisfaction is important to us and we hope to see you next time!

January 04, 2024

After insurance paid over $38000 for flood repairs including over $23000 for a new transmission for my new X7 held as a hostage for over 5 months at the huge Rallye Service Showcase, 2 Chris had guts More

by WC9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Rallye BMW responded

I'm sorry to read about your experience. We strive for transparency and professionalism in all interactions, so it's disappointing to learn that we fell short of these expectations. I'd like the opportunity to step in and discuss this further with you if possible. Please feel free to reach out at a time convenient for you. I'd like to try and sort out what happened and make things right Thank you, Chris Blanco - Service Manager - 516-833-4862

January 03, 2024

Rallye makes service appointments very easy. Shane was great. Very efficient in and out which I desire. More

by awofse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Camacho
Jan 03, 2024 -

Rallye BMW responded

We're delighted to know that you found our service appointments at Rallye BMW efficient and easy. Thanks for the shout-out to Shane, we'll be sure he gets your kind words!

January 03, 2024

My appointment was scheduled late, but extra work needed to be done besides the routine service. Dennis and Chris made all efforts and had my work completed… More

by HYZHENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Rallye BMW responded

We're glad to know that Dennis and Chris were able to accommodate your needs at Rallye BMW! We always strive for efficient service — thanks for the review!

January 02, 2024

Adam provides excellent service and really raises the bar for all dealerships. He should be modeled More

by rpsingh33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jan 02, 2024 -

Rallye BMW responded

Thank you for the review! We appreciate the kind feedback about Adam and hope to see you again at Rallye BMW. Safe travels!

January 02, 2024

Very Professional, and there in times of need without pre-booked appointment. The facility is clean, beautiful and well maintained. More

by A Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Rallye BMW responded

We're glad to know you found our service professional and timely, even without a pre-booked appointment. Thanks for noticing the cleanliness of our facility at Rallye BMW! We appreciate your feedback.

January 02, 2024

Good dealership. Had new inspection and sticker put on. Left a mess where old one was with pieces of paper stuck in corner of dash. Could have cut old out one and leav More

by rellimrmsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Rallye BMW responded

We appreciate your feedback and apologize for the inconvenience with the inspection sticker. As for the condensation issue, we'd be happy to take a look at it here at Rallye BMW. We're glad that you had an overall positive experience with our team!

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