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Rallye BMW - Service Center

Westbury, NY

4.5
5,282 Reviews

5,282 Reviews of Rallye BMW - Service Center

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December 02, 2023

Rallye BMW has the best customer service. They cater to their customers and follow up with service info while they have your car. Always readily available to speak to. More

by MMBell1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Rallye BMW responded

We're delighted to know you had a great experience with our customer service at Rallye BMW. We always aim to keep our customers informed and satisfied throughout the process. Thanks for your review!

December 02, 2023

The best dealership I have ever had the pleasure of working with. I have bough and leased cars from Rallye and the experience has always been pleasant. I also have both BMWs serviced there and from t More

by zayde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Dewling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Dec 04, 2023 -

Rallye BMW responded

We're delighted to know that you've had such a positive experience with us at Rallye BMW, both in sales and service. Our team works hard to keep our customers informed and address any concerns promptly. We look forward to helping you find your next car when the time comes!

December 02, 2023

Once I got past the first sales person and dealt with George Javier - all good. More

by JEANNIE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Javier
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Huang
2.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Dewling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Rallye BMW responded

Jeannie, thanks for the review. We appreciate the kind feedback about George and hope to see you again down the road. If there is anything more we can do to assist you, please don't hesitate to reach out!

December 01, 2023

Chris was the service manager when I brought my SUV for service. He was very professional and explained what needed to be done. It was ready in less than two hours. Great experience. More

by vfessatidis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Rallye BMW responded

We're glad to know that you had a great experience with our service manager, Chris at Rallye BMW. We always aim for efficiency and clear communication during your visit. Thanks for the positive review!

December 01, 2023

awesome work, very very very very very evry very very very very very very professional. More

by rrodriguezjr21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Rallye BMW responded

Thank you for this 5-star review of Rallye BMW! This totally made our day!

December 01, 2023

I always speak highly of rallye bmw service dept as they are the best. I cannot say the same for my experience at valley stream or bayside bmw unfortunately. More

by Peter C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also the service tech I had who sent me a video was more than amazing.
Dec 01, 2023 -

Rallye BMW responded

Peter, we're glad to know that you've had positive experiences with our service department at Rallye BMW. We appreciate your feedback and thank you for choosing us!

November 30, 2023

Excellent experience and rated the best from other dealerships. Getting an appointment was easy and convenient. More

by BENNY26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Rallye BMW responded

Benny, we're delighted to know that your experience at Rallye BMW stood out among the rest. We aim for convenience and top-notch service, so we are glad to hear that it was easy to schedule an appointment! Thanks for sharing your feedback.

November 30, 2023

Sales and service with Darren Thomsen and Adam Romano as well as Tom moving things along in service, make a great team. It is a pleasure to have been a client for so many years and to have many family memb More

by princesscanal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in the service epartment keeps things moving with great efficiency with emphasis on customer care! , Adam Romano
Nov 30, 2023 -

Rallye BMW responded

We're so glad to know that Darren, Adam, and Tom have been able to provide you with great service over the years at Rallye BMW. It's always a pleasure serving our loyal customers - drive safely and see you next time!

November 30, 2023

Great overall experience and wonderful service! Rallye always delivers and I highly recommend going there to my friends! More

by KCOSTALAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano, Shane Camacho, Kezley Martin
Nov 30, 2023 -

Rallye BMW responded

We're so glad to know you had a top-notch experience here at Rallye BMW! Thanks for recommending us to your friends, we appreciate your positive feedback. Safe travels until we see you next time!

November 30, 2023

Excellent service kept informed through service processs highly recommend and will definitely return when my car needs a service check up More

by agulbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Camacho
Dec 01, 2023 -

Rallye BMW responded

We're glad to know you had an excellent service experience at Rallye BMW! We appreciate your recommendation and look forward to seeing you for your next check-up. Safe travels until then!

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