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Rallye BMW - Service Center

Westbury, NY

4.5
5,284 Reviews
Call Service Center (516) 226-7651

5,284 Reviews of Rallye BMW - Service Center

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November 14, 2023

Excellent service--Chris went above and beyond to answer my questions and find a loaner car for me. More

by niju321
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Rallye BMW responded

We are so happy that our Rallye BMW team earned your five stars. We'll make sure to pass along your kind words to Chris. Have a nice day and enjoy your car!

November 13, 2023

Carol was an absolute pleaseure to work with ! ! She explained everything perfectly and got me in and out in no time !! More

by CRAIG78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Rallye BMW responded

We're so glad to know that Carol made your experience at Rallye BMW a smooth one! Thanks for sharing this positive feedback, and we hope to see you again down the road!

November 13, 2023

Service was very good and Anthony was great. Easy to set up, no issues with the loaner car, and car drove great when I left. More

by FMIG17
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Rallye BMW responded

We're glad to know that you had a great experience with our service team at Rallye BMW, especially Anthony. We always aim for smooth and hassle-free visits. Thanks for the review!

November 13, 2023

We had a great experience at the dealership as always! I even shopped for a new car while I waited. More

by Jim@mccroriehome.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
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Nov 13, 2023 -

Rallye BMW responded

We are so happy that our Rallye BMW team earned your five stars. Thanks for being our valued client.

November 13, 2023

Very courteous Always helpful with advice Available for questions and feedback when needed Great dealership More

by STEVENINTERIORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mika Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Rallye BMW responded

Our team at Rallye BMW is always here to provide advice and answer any questions you may have. Thanks for the review, and we hope to see you again down the road!

November 13, 2023

the drop off and pick up were relatively easy. I was disappointed that the repair of a twisted seat belt that was in place when I took possession of the car was not warrantied and would cost $ More

by RICK@STANDISH-TITLE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Rallye BMW responded

Rick, thanks for your positive feedback regarding the drop-off and pick-up process for your vehicle at Rallye BMW. We are sorry to hear you were disappointed with the seat belt repair cost, however, and we invite you to please reach out if you'd like us to review this matter further, as your satisfaction is important to us. Take care, Chris Blanco - Service Manager - 516-833-4862

November 11, 2023

He was great and helpful with getting the job done I will be going back to him for future help More

by SHERADYKES
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Rallye BMW responded

We are glad to hear that our team provided excellent service. We look forward to assisting you again here at Rallye BMW.

November 10, 2023

Very knowledgeable staff you are treated with respect. You are informed every step of the process from drop off to pick up. More

by amtrx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Carrozzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Rallye BMW responded

We appreciate your positive feedback! Our team at Rallye BMW is committed to providing top-notch service and keeping our customers informed throughout the process. Thank you for choosing us, we look forward to helping you with any of your future needs!

November 09, 2023

Excellent customer service experience very helpful and detailed explanation from the beginning to the end More

by ddsingh140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Rallye BMW responded

We're delighted to know you had an excellent experience at Rallye BMW! Thanks for highlighting our committed to complete customer satisfaction - see you next time!

November 09, 2023

They might talk sweetly but have sold me a car that has new issues every day. I have used Gabriel for the last 8 years to purchase cars but this last car I bought is. definitely messed up. It has gone back More

by rickyBHATIA
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabriel Hale
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Rallye BMW responded

Ricky, I'm really sorry to learn about the issues you've been experiencing with your recent car purchase. This is certainly not the standard of service we aim for and it's disappointing to know that you're having a tough time. Would you be willing to talk this through with me? If so, please reach out to me at your convenience. Thank you, Christopher Blanco - Service Manager - 516-833-4862

Nov 13, 2023 -

rickyBHATIA responded

Sure, I have an appointment again for tomorrow. I will be there in the morning, you want to meet me tomorrow.

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