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Rallye BMW - Service Center

Westbury, NY

4.6
5,349 Reviews
Call Service Center (516) 226-7651

5,349 Reviews of Rallye BMW - Service Center

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November 14, 2023

My experience at rallye bmw was amazing. Quick service and very nice people and atmosphere More

by machinanyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Camacho
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Nov 14, 2023 -

Rallye BMW responded

Thank you for this wonderful review of Rallye BMW! Have a lovely day!

November 14, 2023

Rallye BMW provided excellent service - we ordered our BMW and they keep us up to date on the progress, and the ordering, finance, and pick up process were seamless. Once of the best dealer experiences I More

by Michael.savitt
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Yavel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Rallye BMW responded

Michael, we're delighted to know that your experience with Rallye BMW was one of the best you've had! We strive for seamless service from order to pick-up. Thanks for choosing us and enjoy your new BMW!

November 14, 2023

Im not happy with service that they doing for my vehicle im having same issue over and over again and wasting my time driving to there service instead of enjoying my brand new 2023 vehicle vehicle they sayi More

by seank2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Rallye BMW responded

We're sorry to read about the recurring issue with your vehicle. This is certainly not the experience we aim for and we understand how frustrating this must be. We'd like to investigate further what's been happening, so please reach out when you have a moment - let's get this sorted together. Thank you, Chris Blanco - Service Manager - 516-833-4862

November 14, 2023

Great and reliable service and very friendly people. I was very satisfied.Thank you very much. More

by aShnayder1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Rallye BMW responded

There's nothing better than a 5-star review! Thank you from all of us at Rallye BMW!

November 14, 2023

We have been with Rallye BMW for 4 years and have always had a very good experience. More

by KRALYCREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Rallye BMW responded

Thank you for this wonderful review of Rallye BMW! We appreciate your loyal business!

November 14, 2023

Excellent service--Chris went above and beyond to answer my questions and find a loaner car for me. More

by niju321
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Rallye BMW responded

We are so happy that our Rallye BMW team earned your five stars. We'll make sure to pass along your kind words to Chris. Have a nice day and enjoy your car!

November 13, 2023

We had a great experience at the dealership as always! I even shopped for a new car while I waited. More

by Jim@mccroriehome.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
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Nov 13, 2023 -

Rallye BMW responded

We are so happy that our Rallye BMW team earned your five stars. Thanks for being our valued client.

November 13, 2023

Service was very good and Anthony was great. Easy to set up, no issues with the loaner car, and car drove great when I left. More

by FMIG17
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Rallye BMW responded

We're glad to know that you had a great experience with our service team at Rallye BMW, especially Anthony. We always aim for smooth and hassle-free visits. Thanks for the review!

November 13, 2023

the drop off and pick up were relatively easy. I was disappointed that the repair of a twisted seat belt that was in place when I took possession of the car was not warrantied and would cost $ More

by RICK@STANDISH-TITLE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Rallye BMW responded

Rick, thanks for your positive feedback regarding the drop-off and pick-up process for your vehicle at Rallye BMW. We are sorry to hear you were disappointed with the seat belt repair cost, however, and we invite you to please reach out if you'd like us to review this matter further, as your satisfaction is important to us. Take care, Chris Blanco - Service Manager - 516-833-4862

November 13, 2023

Carol was an absolute pleaseure to work with ! ! She explained everything perfectly and got me in and out in no time !! More

by CRAIG78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Rallye BMW responded

We're so glad to know that Carol made your experience at Rallye BMW a smooth one! Thanks for sharing this positive feedback, and we hope to see you again down the road!

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