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Rallye BMW - Service Center

Westbury, NY

4.6
5,347 Reviews

5,347 Reviews of Rallye BMW - Service Center

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November 01, 2023

On time experience professional welcoming organization clean principles information dedication business good discussion discount best More

by INSPECTORMETA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Rallye BMW responded

We appreciate your positive feedback! It's great to know that you had a timely and professional experience with us at Rallye BMW. We strive for cleanliness, dedication, and good business practices. Thanks again!

October 31, 2023

All scheduled service the car required was taken care of. Tires were ordered in advance on the two needing replacement. More

by GLENN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Nov 01, 2023 -

Rallye BMW responded

We're glad to know that your service visit at Rallye BMW went smoothly and all your car's needs were met. We appreciate the positive feedback! Safe travels!

October 31, 2023

He was polite, kept me posted on progress, and made sure I had transportation to and from service appointment. More

by JILL0022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Rallye BMW responded

We're glad to know that you had a positive experience with our team at Rallye BMW. Ensuring your convenience during the service appointment is always our priority! Thanks for sharing this review.

Oct 31, 2023 -

Rallye BMW responded

We're glad to know that you had a positive experience with our team at Rallye BMW. Ensuring your convenience during the service appointment is always our priority! Thanks for sharing this review.

October 30, 2023

Rallye can be depended on for timely attention to my needs. They provide great service and follow through to keep my BMW running like it is a new car. Thank you. More

by loucani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Rallye BMW responded

We're glad to know that you can depend on us for your BMW needs! Our team at Rallye BMW is always here to provide great service and keep your car running smoothly. Thanks for the positive feedback!

October 30, 2023

great customer relations staff is efficient and courteous wish they had more loaner cars but the LYFT service nice More

by ALLISON28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : not sure of the names of the others- all were great
Oct 30, 2023 -

Rallye BMW responded

We're glad to know you found our staff at Rallye BMW efficient and courteous! We appreciate your feedback on the loaner cars, and we're happy that our Lyft service was a good alternative for you. Thanks for sharing your experience with us!

October 29, 2023

Every time we go to Rallye we are treated extremely well and when we talk to my sales person Nicholas Saldo nothing is ever a problem and the biggest thing is he never goes back-and-forth to talk to somebod More

by BOB@DOUBLEPOLEELECTRIC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kezley Martin
Oct 30, 2023 -

Rallye BMW responded

We're glad to know that you've had consistently positive experiences with us at Rallye BMW, especially with Nicholas. We aim for a straightforward and efficient process for our customers. Thanks so much for your review!

October 28, 2023

Very responsive and professional assistance. it saved me a trip to the dealership. Thank you! More

by Cl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Rallye BMW responded

We are grateful for your positive feedback about Rallye BMW - It's fantastic to know our team was helpful and gained your 5-star review! Thanks so much!

October 26, 2023

The Rallye Service Department and Frank Trotta in particular were top notch. Service was friendly, efficient and work performed was documented on video. Car was returned washed as well at pick-up. More

by michael@tri-camventures.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Rallye BMW responded

We're glad to know that you had a top-notch experience with our service department and Frank Trotta at Rallye BMW. We appreciate your feedback on the friendly, efficient service and video documentation of work performed. Thanks for choosing us!

October 26, 2023

Anthony was very efficient; he clearly explained what was needed to be done on my vehicle. Anthony was very professional and knowledgeable. More

by csjog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Rallye BMW responded

We're glad to know that Anthony provided you with efficient and professional service at Rallye BMW. We appreciate your feedback!

October 25, 2023

Great service. Change the survey. I should not be forced to write any words of I do not want to More

by MIKEDUNNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Rallye BMW responded

Thanks for sharing your five stars with Rallye BMW! We appreciate your feedback regarding our survey and apologize for any inconvenience caused. Please let us know how we can assist you down the road - take care!

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