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Rallye BMW - Service Center

Westbury, NY

4.6
5,345 Reviews

5,345 Reviews of Rallye BMW - Service Center

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June 28, 2023

One of the best experience I had at a car dealership in and out and I dropped of my bmw 850 and was given a 2023 760 loaner let’s just say I was more than satisfied More

by ETTIENNEKIRK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jun 29, 2023 -

Rallye BMW responded

Thank you for the great review! We're glad to hear that your experience at Rallye BMW was top-notch. We appreciate your business and hope to see you again in the future! Drive safely!

June 28, 2023

I’m always satisfied with Ralley. Adam Romano along with Chris Blanco have service my vehicles during my 22 years with them. In all of my 22 years, I’ve never had a major or minor iss More

by EDBAPTISTE1973
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jun 28, 2023 -

Rallye BMW responded

Thank you for the great review! We're so glad to have been able to provide you with excellent service over the past 22 years. It means a lot that Adam and Chris have taken such good care of your vehicles. Drive safely, and we look forward to serving you for many more years at Rallye BMW!

June 27, 2023

Rallye service team is awesome, skilled and friendly. Chris is friendly and is very courteous. More

by smartnarang
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Rallye BMW responded

Thanks so much for sharing your kind words for Chris and the Rallye BMW service team! We appreciate the five-star rating.

June 27, 2023

Adam is always professional, honest and helpful . Adam go that extra mile setting expectations and going above and beyond More

by M1KE108
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jun 27, 2023 -

Rallye BMW responded

Thank you for the positive review! We're glad to hear that Adam provided professional and helpful service. We appreciate your support and hope to see you again at Rallye BMW!

June 27, 2023

Rallye is a very professional dealership as are the service advisors! While waiting for my car to be serviced my salesman, Bet Vargas came down to the waiting area to talk to me. Very professional and More

by IVANHOE72
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bert Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Rallye BMW responded

Thank you for the review! We're glad to hear that Bet and our team at Rallye BMW provided you with professional and caring service. We appreciate your kind words and hope to see you again in the future!

June 27, 2023

Adam is the best, have been dealing with him for many years, he is the best. More

by bmdnylt
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jun 27, 2023 -

Rallye BMW responded

Thanks for leaving Rallye BMW a five-star review. We'll pass on your kind words along to Adam. See you next time!

June 27, 2023

Precise and quick. Kept the situation updated and fixed all my issues. There were minor requests that I forgot to make in the beginning but at no fault of the service a More

by Dchenliu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Camacho
Jun 27, 2023 -

Rallye BMW responded

Thank you for the review, Dchenliu! We're glad to hear that our team at Rallye BMW provided you with precise and quick service. We appreciate your understanding and look forward to assisting you again in the future. Have a great day!

June 27, 2023

I would not service my car there, the work was completed under warranty and the same issue came back and they told me the car warranty is now expired and I have to pay for diagnosis and repair. And the serv More

by ACTIONPAUL
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Anthony Persaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Rallye BMW responded

Your review is very disappointing to read, as it does not reflect the thorough and courteous service we pride ourselves on. I am so sorry for any oversight in properly attending to your car's issue, as well as any inconvenience regarding our warranty policy. I'm also concerned to see that you experienced anything less than courteous professionalism, and I assure you, I will address this feedback with my team. I would like to help make this right, so when you can, could you please reach out with your contact information? Thank you, Chris Blanco - Service Manager- 516-833-4862

June 27, 2023

Rallye service team is awesome, skilled and friendly, Cosmo is incredibly caring and attentive, thank you More

by sseaman
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Rallye BMW responded

Thank you for reviewing our amazing team at Rallye BMW!

June 27, 2023

dealer gave me a quote to replace 2 parts. took the car to a different dealer and only 1 part was needed. A 4000.00 mistake. More

by MHANSEN9
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Brandon Tibbals
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Rallye BMW responded

I apologize that the price was higher than anticipated. We strive to advise services we think are in the best interest of our guests and their vehicles, so it's disappointing to hear that we've left the wrong impression. If there is anything more we can do to assist you or address this issue, please don't hesitate to reach out. Thank you, Chris Blanco - Service Manager - 516-833-4862

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