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Rallye BMW - Service Center

Westbury, NY

4.6
5,342 Reviews

5,342 Reviews of Rallye BMW - Service Center

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June 15, 2023

Very pleasant and efficient. Also professional knowledgeable and extremely helpful. Would definitely recommend Bert and Carlos. Have been a loyal customer of Carlos for many m More

by rosemarie.milewski
Recommend Dealer
Yes
Employees Worked With
Bert Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Nieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Turin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Rallye BMW responded

Rosemarie, we greatly appreciate your kind words about the pleasant and efficient service you experienced with Bert and Carlos at Rallye BMW. It's fantastic to hear that their professionalism, knowledge, and helpfulness made a positive impact. We're honored to have you as a loyal customer, and thank you for recommending us. Have a wonderful day!

June 14, 2023

This dealership has great customer service along with a very clean and professional service area. I was greeted by Tim and instructed on things I could do while I awaited the service of my vehicle. When my More

by EARLB8404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Rallye BMW responded

Earl, thank you for a fantastic review of Rallye BMW! We're so glad Tim welcomed you with informative and communicative professionalism that demonstrated our commitment to customer service. Safe travels, and we'll see you down the road!

June 13, 2023

I would recommend Rallye - but i would not recommend my service contact. Will be changing him upon my next visit More

by DAWNPFRANCIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Rallye BMW responded

Thank you for taking the time to review us. As we continue to strive to be our best, I'd like to learn more about your experience. If you're willing to share, please consider reaching out to me directly. Best, Chris Blanco - Service Manager - 516-833-4862

June 12, 2023

Jose Rivas is the man! Great Experience working with him! The service was excellent!! Highly recommended! More

by EVAN RAFINIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Rallye BMW responded

Thank you for the review, Evan! We appreciate the kind words about Jose and hope to see you again at Rallye BMW. Safe travels!

June 12, 2023

As usual, I had an exceptional experience with helpful and professional staff. The waiting period for my vehicle to be serviced was quite reasonable. More

by LVIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Rallye BMW responded

Thank you for the five stars! We appreciate your business and hope to see you back again at Rallye BMW. Have a great day!

June 12, 2023

We are very happy his service 😀 anything we need always help us any questions I have More

by PUJAPURNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jun 12, 2023 -

Rallye BMW responded

Thank you for the review! We appreciate your business and hope to see you back at Rallye BMW. Safe travels!

June 10, 2023

Fantastic and always helpful and professional. my service advisor Cosmo was the best, going the extra mile to assist me every time! Thank you Ralley !! More

by NDIMAS09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Rallye BMW responded

We're thrilled to hear that Cosmo went the extra mile for you! Thank you for sharing about your professional service at Rallye BMW. We appreciate your support and hope to assist you with all of your automotive needs in the future.

June 09, 2023

Always helpful and professional. The communication is great and my service advisor was the best! More

by A786110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Rallye BMW responded

Your support means the world to our team at Rallye BMW! Thank you for sharing this positive feedback.

June 09, 2023

Took me on schedule and had car ready as promised. Made arrangements for a drop off and a pick up. More

by BRIGHTEYES129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Rallye BMW responded

Thank you for supporting Rallye BMW with your 5-star review!

June 08, 2023

Chris is amazing. He and Rallye perform the best service I’ve ever had. Thank you! More

by steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Camacho
Jun 08, 2023 -

Rallye BMW responded

It's wonderful to hear that you've enjoyed working with Chris and our Rallye BMW team! Thank you so much for the support, Steven!

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