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Rallye BMW - Service Center

Westbury, NY

4.5
5,418 Reviews
Call Service Center (516) 226-7651

5,418 Reviews of Rallye BMW - Service Center

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June 21, 2023

I came to get an oil change on my 5-series. The service advisor Dennis was welcoming, the job was completed in the time they estimated, and they even sent me a video confirmation of the work. H More

by LOUIS.CHIEN
Service Time
Recommend Dealer
Yes
Employees Worked With
Dennis
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Jun 22, 2023 -

Rallye BMW responded

Thanks for recommending Rallye BMW, Louis! We're thrilled Dennis welcomed you with friendly and punctual service, and it's wonderful to hear you appreciated the video. Safe travels, and we'll see you next time!

June 21, 2023

First visit for service and the experience so far is pleasant. Will go back next time. More

by RSchiu
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shane Camacho
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Jun 21, 2023 -

Rallye BMW responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- The Rallye BMW Team

June 21, 2023

Rallye is my go- to BMW dealer sir sales, leasing and service. They are professional, courteous and knowledgeable. More

by GGLYRICAL
Workmanship
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

Rallye BMW responded

We're so glad to be your go-to BMW dealer! Thank you for the kind words about our professional and knowledgeable team. We appreciate your support and look forward to serving you again in the future. Drive safely! - The Rallye BMW Team

June 21, 2023

very easy to talk to. sent me video of the car and talked me over what was done to the car. great guy. More

by kzhong0508
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

Rallye BMW responded

We're so glad to hear that you had a positive experience with our team at Rallye BMW! Thank you for taking the time to leave us a great review. If there's anything else we can assist with, please don't hesitate to reach out. Have a fantastic day!

June 21, 2023

Adam is very helpful, communicates well and delivers realistic expectations. He is a tremendous asset to Rallye and it’s customers! More

by JFLADELL83
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Romano
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Jun 21, 2023 -

Rallye BMW responded

We're so glad to hear that Adam provided such helpful service. We appreciate your kind words and hope to see you again at Rallye BMW!

June 21, 2023

Took care of my needs quickly and efficiently. The staff was friendly and ver helpful. More

by nbolettieri
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

Rallye BMW responded

Thank you so much for sharing your stellar experience at Rallye BMW!

June 21, 2023

Only complaint is the time it took for this service over 2 hours for a tire change More

by southnorm
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Rallye BMW responded

I am sorry that your visit took longer than anticipated. We will be sure to use this feedback to improve our efficiency in the future. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Chris Blanco - Service Manager - 516-833-4862

June 20, 2023

Professional and good service. Priced appropriately for the level of service and product provided. Adam is exceptional, can't say that enough. More

by Josh
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
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Jun 20, 2023 -

Rallye BMW responded

Thanks for the great review, Josh! We're glad to hear that you had a professional and satisfactory experience at Rallye BMW. We'll make sure Adam knows how much you appreciate his exceptional service. We hope to see you again down the road!

June 16, 2023

I bough my 1st BMW from a small boutique dealership . The car was under manufacturer's warrantee and Rallye was closet to my office. I got my next 2 BMWs from Rallye because of their service deptartment; More

by foxman576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rutella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
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Jun 16, 2023 -

Rallye BMW responded

We're honored to have earned your loyalty, and we appreciate you choosing Rallye BMW! Our service department is dedicated to providing top-notch service, and we're glad that they've consistently exceeded your expectations. Thank you for taking the time to leave us a great review!

June 16, 2023

Very helpful and easy to deal with. Listened to the problems and resolved them. Thanks More

by IMOUNTAIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2023 -

Rallye BMW responded

We're delighted you enjoyed working with our team at Rallye BMW! Thanks for the support!

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