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Rallye BMW - Service Center

Westbury, NY

4.5
5,418 Reviews
Call Service Center (516) 226-7651

5,418 Reviews of Rallye BMW - Service Center

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April 03, 2023

Excellent service, from start to finish. Everyone very helpful. Great job all around. I recommend the dealership. More

by knightriderbk10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2023 -

Rallye BMW responded

Thank you for the review! We appreciate the kind feedback and hope to see you back again at Rallye BMW. Safe travels!

April 03, 2023

Dannis and the service team are great ! Thank you for all your help with servicing my car More

by nseegolam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Apr 03, 2023 -

Rallye BMW responded

Thank you for the review! We appreciate the kind feedback abut Dannis and hope to see you back again at Rallye BMW. Safe travels!

April 03, 2023

Oil change and inspection performed, Service experience was excellent, Frank kept me informed through out service More

by Andrew.Goldbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2023 -

Rallye BMW responded

Andrew, thank you for the review! We appreciate the kind feedback about Frank and hope to see you again at Rallye BMW. Safe travels!

March 14, 2023

Carol was very professional and helpful with this issue I had. Provided updated informaton as well along the way. With her, I will not worry about how my car will be serviced or handled. More

by Jin9600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2023 -

Rallye BMW responded

Carol and the entire Rallye BMW team are thrilled to see your glowing review! Thank you so much for supporting us and please let us know if you need anything at all!

March 12, 2023

My experience was great. Everyone was professional, quick and thoughtful and the whole process was with ease. More

by shadohp
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2023 -

Rallye BMW responded

This is a fantastic review! Thanks from the entire team at Rallye BMW!

March 12, 2023

Took too long to get loaner car. Dropped off at 9 am and they didn’t even look at it until very late afternoon. More

by JLGTENNIS40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Rallye BMW responded

I am disappointed to hear that your vehicle was not serviced in a more timely fashion. We always aim to accommodate the needs of our guests through effective and efficient service work, and I am sorry that we were not of further assistance. Customer satisfaction is our top priority and I would like the chance to make this right. Would you please call me so that I can see how we can assist you moving forward? Thank you, Chris Blanco - Service Manager - 516-833-4862

March 12, 2023

The first time that iI brought my car for service because seat belt and airbag light was on. Looks like the lights was just deleted because couple weeks later the same light shows up again I was Overcharged More

by CARLOS713713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Trotta
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2023 -

Rallye BMW responded

I would like to apologize that your seatbelt and airbag lights are back on. We always aim to accommodate the needs of our guests through effective and efficient service work, so I am disappointed to hear that this happened. Customer satisfaction is our top priority and I would like the chance to make this right. Would you please call me so I can see how we can assist you moving forward? Thank you, Chris Blanco - Service Manager - 516-833-4862

March 12, 2023

Very pushy to add tires and extras when the cats is one year old. Also was NOT ready same day ;( and I dropped off at 7:15am More

by rmread20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carol Clark-Muniz
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Rallye BMW responded

I apologize that you did not experience the pressure-free and enjoyable service that we constantly strive to deliver. We aim to accommodate the needs of our guests through effective and efficient work, and I am disappointed that your vehicle was not ready by the end of the day. This does not sound like the team I know, and I would appreciate the chance to make it right. I will look for your contact information, and I also invite you to reach out to me directly. Thank you, Chris Blanco - Service Manager - 516-833-4862

March 11, 2023

Shane was professional, courteous, and communicative. We hope to work with him again. Excellent service experience. More

by DOUGANDJANINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Camacho
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Mar 14, 2023 -

Rallye BMW responded

It is amazing to hear that the team was professional, communicative, and nice to work with. See you again next time here at Rallye BMW!

March 03, 2023

Chris was helpful and kept me up to date on the progress. Staff was very professional. More

by BRenda Lefcort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Turin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2023 -

Rallye BMW responded

Thanks for the great review of Rallye BMW, Brenda. Chris and the team appreciate your support.

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