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Rallye BMW - Service Center

Westbury, NY

4.5
5,312 Reviews
Call Service Center (516) 226-7651

5,312 Reviews of Rallye BMW - Service Center

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October 05, 2022

From the moment you arrive people are taking care of you. I cannot say enough good things about Carol Clark Muniz. She is just so excellent. More

by bmorgan5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2022 -

Rallye BMW responded

Your review warms our hearts! We're thrilled Carol and the rest of the Rallye BMW team have welcomed you with attentive service. Drive safe, and we look forward to working with you again next time!

October 05, 2022

Very pleasant and helpful. Took care of service timely. Highly recommended. Not pressured to pay for any extra services. More

by kszypula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2022 -

Rallye BMW responded

These are all things we love to see! Thank you for supporting Rallye BMW!

October 05, 2022

I was quoted a price and then it increased exponentially. The worst part is it was a sensor that became dislodged somehow and I was responsible for it, while this can be a factory defect or a common problem. More

by APILOTNURSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
, Not listed
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Oct 05, 2022 -

Rallye BMW responded

I am so sorry that the price of service was higher than you anticipated. Our goal is to deliver high-quality service at a fair cost, and it's disappointing to learn that we let you down. I'd like to step in and see if there is any way I can improve your experience. If you are willing, please give me a call at your earliest convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

October 05, 2022

Service was okay, had some issues but they were resolved. Honestly could have been better More

by mahdiyahjaffer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2022 -

Rallye BMW responded

Thank you for sharing your feedback. I am so sorry to hear that your service visit did not go as expected and that we let you down. I'd appreciate the opportunity to learn more about what happened and see if there is a way I can help improve your experience. At your earliest convenience, please consider giving me a call. Thank you, Chris Blanco - Service Manager - 516-833-4862

October 05, 2022

I highly recommend this dealership. Professional, quick service and accommodating. They gave me a loaner each time I needed it. More

by lanapink12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2022 -

Rallye BMW responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Rallye BMW team. Drive safely, and we hope to see you back!

October 04, 2022

carol took care of my tire problem with my x5. She was very quick to respond. I am very happy with the dealership More

by ksaeed07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2022 -

Rallye BMW responded

Thank you for leaving Carol and the Rallye BMW team a five-star review! We look forward to assisting you again down the road. See you then!

Oct 06, 2022 -

ksaeed07 responded

I HAVE ANOTHER APPOINTMENT COMING UP ON OCTOBER 12 WITH MY X6 WITH CAROL, MORE THAN HAPPY TO BRING THE BUSINESS TO YOU GUYS

October 04, 2022

I am very happy with the dealership and how they serviced my car. I was treated very well. They did a good job and I’m a timely manner. More

by mreit55924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2022 -

Rallye BMW responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Rallye BMW team. Drive safely, and we hope to see you back again down the road!

October 04, 2022

Rallye delivers exceptional service! They’re friendly, courteous and reliable. I have three BMW’s all purchased and serviced with Rallye. I love that my car comes back to me spotless cle More

by MASCOTT002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
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Oct 04, 2022 -

Rallye BMW responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Rallye BMW team. Drive safely, and we hope to see you back again down the road!

October 04, 2022

Brandon and Frank are best service managers who took care of my car's problems promptly and honestly. I am very happy to be Rallye's customers and will continue to do business with them for my next vehicle More

by Jane14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2022 -

Rallye BMW responded

Jane, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Brandon and Frank. Drive safely, and we hope to see you back at Rallye BMW!

October 04, 2022

Brandon was terrific and very easy to work with. Thank you for being so helpful! More

by PENNYMS
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2022 -

Rallye BMW responded

Thank you for stopping by to share your experience with Brandon and the team! We appreciate your business and we hope to see you again at Rallye BMW. Drive safely!

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