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Rallye BMW - Service Center

Westbury, NY

4.5
5,308 Reviews

5,308 Reviews of Rallye BMW - Service Center

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October 02, 2022

Adam Romano is the reason that I continue to bring my car to your service center. I have been a customer for over 12 years and Adam has made sure that my buying experience and every service appointment has b More

by MIKRIS9194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Oct 03, 2022 -

Rallye BMW responded

Thank you for the great review! We are so glad to hear that you are so confident in Adam to get the job done. We appreciate your business over the years and hope to see you back again at Rallye BMW!

October 01, 2022

The staff is friendly and knowledgeable of the BMW brand. The wait time was fair. The location is clean. More

by BOND10X84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Rallye BMW responded

Feedback like this means so much to us! Thank you for trusting Rallye BMW with your business, we hope to see you again down the road. Drive safely!

October 01, 2022

all good service wise, no availability for loaners. had to rent a car for four days. More

by WAGSLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Rallye BMW responded

Thank you for leaving Rallye BMW a positive review. We are glad that all your required services were completed to your satisfaction. We would also like to apologize for not having a loaner vehicle available and hope to improve this for our guests moving forward. Take care, and we look forward to seeing you again in the future. Chris Blanco - Service Manager - 516-833-4862

October 01, 2022

Most reliable very professional Excellent costumer service ,I would not change them or the car for nothing in this world More

by DRRANDDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Rallye BMW responded

Thank you for sharing your feedback! We appreciate your business and we hope to see you again at Rallye BMW. Drive safely!

October 01, 2022

I was pleased with the service. Carol Clark-Muniz offered good tips. Very good service. Thank you. More

by DiKnight
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Rallye BMW responded

Thank you for the glowing feedback! Carol will appreciate the time you took to recommend Rallye BMW. Take care!

October 01, 2022

Extremely pleased, walked in without appointment and was taken immediately. New tire put on within 45 min. More

by MARSHALLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Rallye BMW responded

Thank you for the great review! We appreciate your business and we hope to see you again at Rallye BMW. Have a wonderful day!

September 30, 2022

The service dept. is attentive and very thorough in analyzing my car. Carol was terrific. More

by Feldo1ny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Rallye BMW responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Carol. Drive safely, and we hope to see you back at Rallye BMW!

September 30, 2022

They go above and beyond to make sure you are satisfied. Always a pleasure to work with Carol Clark Muniz More

by BSGOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Rallye BMW responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Carol and the Rallye BMW team. Drive safely, and we hope to see you back again down the road!

September 30, 2022

Service department experience was a pleasure, entire team informative and professional with special mention to Brandon Tibbals for his customer service. More

by chrispp51
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Rallye BMW responded

Thank you for leaving Rallye BMW a five-star review! It's wonderful that Brandon was customer-focused and left a great impression. Drive safe, and we'll see you next time!

September 29, 2022

Brandon Tibbals was a pleasure to work with on the servicing of my X3. He is professional and personable. More

by michaelgerard9700
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Rallye BMW responded

Hi Michael - It is terrific to hear that Brandon and the team took such great care of you! Thank you for choosing Rallye BMW and for sharing your experience. Drive safely!

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