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Rallye BMW - Service Center

Westbury, NY

4.5
5,319 Reviews

5,319 Reviews of Rallye BMW - Service Center

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February 10, 2022

Carol is, by far, the best service manager I have ever dealt with. Second to none! More

by RCHAVANNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Rallye BMW responded

Thank you so much for your excellent review! We are thrilled that you found your experience with Carol and our team to be a positive one at Rallye BMW. Please don't hesitate to reach out if you need anything else.

February 10, 2022

Very accommodating and very efficient in keeping you informed. Anthony is a great service advisor. More

by RC3J5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Rallye BMW responded

Thank you for the kind words for Anthony and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 09, 2022

Very professional and exceptional courtesy to the customers. I very much like the service and the professionalism of Rallye. Of my seven years with Rallye I really appreciate the help I have gotten. More

by CHENRY4142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Reardon
Feb 10, 2022 -

Rallye BMW responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.

Feb 10, 2022 -

CHENRY4142 responded

You are welcome

February 08, 2022

Rallye BMW is the best. Their service department is excellent. This is my third BMW from them and I never had a bad experience. They are so accommodating They go over and beyond to satisfy the cust More

by SEENAL128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Reardon
Feb 08, 2022 -

Rallye BMW responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye BMW. We look forward to having you as one of our valued customers for many more years to come!

February 08, 2022

Was able to get a loaner car and car was ready as promised with completed repairs More

by BRIGHTEYES129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chy Wiggan
Feb 08, 2022 -

Rallye BMW responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 07, 2022

Excellent service Expensive but got the work done Service advisor professional Happy so far with results More

by SCHUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Rallye BMW responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 05, 2022

We have been customers at Rallye BMW for the past 7 years! The service has been amazing! More

by TOYAPHILLIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2022 -

Rallye BMW responded

Thank you for taking the time to leave us a five-star review. We're glad to hear we've delivered a great experience for the past seven years. We look forward to having you as one of our valued customers for years to come.

February 04, 2022

Rallye BMW has always satisfied my service needs. Easy to make appointments, punctual and friendly when I arrive and depart. The work has always been compete and functioning properly. A+ More

by GSCHEINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Rallye BMW responded

Thanks for sharing your kind remarks. It's so great to hear that our service team is punctual and friendly, and you're pleased with everything as well.

February 04, 2022

The service department was very helpful, and communicated with me during the entire visit. I would definitely recommend the service department to anyone. More

by MGONCALVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Reardon
Feb 04, 2022 -

Rallye BMW responded

Thank you for taking the time to share your feedback with us. Emily and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 04, 2022

Excellent service and staff. Service center is always accommodating and clean. They always take care of my service appointments quickly. More

by pragazzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Mika
Feb 04, 2022 -

Rallye BMW responded

It's so nice to know that our team provided you with excellent service and you appreciated our quick appointments as well. Thanks!

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