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Rallye BMW - Service Center

Westbury, NY

4.5
5,330 Reviews
Call Service Center (516) 226-7651

5,330 Reviews of Rallye BMW - Service Center

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January 13, 2022

Efficient service department, parts ordering and excellent repairs at the Westbury, NY location. Was very satisfied with the end result. More

by rakartuna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O’Neill, Advisor
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Jan 13, 2022 -

Rallye BMW responded

Thank you for choosing Rallye BMW, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 13, 2022

Excellent customer service and excellent service of the vehicle. Rallye at Westbury NY is tops! More

by HANK13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not know name of service rep
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Jan 13, 2022 -

Rallye BMW responded

Thank you, Hank, we appreciate your business and our team looks forward to serving you again soon!

Jan 13, 2022 -

HANK13 responded

And thank you to the great team at Rallye BMW Westbury. It's a pleasure to do business with you - we are on our 4th lease (I think it is four) and another scheduled this year.

January 13, 2022

Very professional and organized. They were a delight to work with. Also loved that they washed my car after the service. More

by jamescarr1849
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2022 -

Rallye BMW responded

Thank you for taking the time to share your feedback with us, James. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 13, 2022

good but expensive; nice service advisor and very clean car; loaner car was nice and worked well, thanks More

by BKPSHAPIRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Mika
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Jan 13, 2022 -

Rallye BMW responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye BMW!

January 12, 2022

The service was Excellent, the car wash was a nice touch. Everyone was very kind and professional More

by wmcgill525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Mika
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Jan 13, 2022 -

Rallye BMW responded

Thanks for sharing your thoughts about your experience with Rallye BMW. We appreciate your business and hope to see you again soon!

January 11, 2022

They answered all my emails on a timely basis were very professional and very courteous More

by MSWGYM
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2022 -

Rallye BMW responded

Thank you for your very kind review. Cosmo and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye BMW.

January 10, 2022

Service Rep Cosmo was able to fit me in for an impromptu appointment. I just got a flat tire and was in a rush to get to work. Cosmo was gracious, knowledgeable, and kind. More

by MARC36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2022 -

Rallye BMW responded

Thank you for your business and this review. We're happy to hear that Cosmo and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 07, 2022

Pretty easy to make an appointment and everything was quick and efficient. Would recommend this to others for their work and courtesy. More

by TARIF.ANZUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2022 -

Rallye BMW responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 06, 2022

Service appointment was easy to schedule with a number of different options from which to chose. Drop, pick up, wait. Dealer kept in contact leading up to the service day and during service. Very pleasant ex More

by dwightboothe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2022 -

Rallye BMW responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Dwight, and look forward to your next visit.

January 06, 2022

Excellent Service! and work was done faster than I expected! Ray Zwergal was amazing and went above board to keep me satisfied! Bret Hines was very friendly and courteous, he kept me up to date wi More

by CEMCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2022 -

Rallye BMW responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.

Jan 06, 2022 -

Rallye BMW responded

Thank you so much for your excellent review! We are so glad that Ray and Bret had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye BMW. Please don't hesitate to reach out if you need anything else.

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