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Rallye BMW - Service Center

Westbury, NY

4.5
5,329 Reviews

5,330 Reviews of Rallye BMW - Service Center

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December 19, 2021

Everyone I have worked with for many cars now has been wonderful Tom has been especially helpful as has David and Brandon . A pleasure to deal with these folks ! More

by princesscanal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O’Neill
Dec 20, 2021 -

Rallye BMW responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye BMW. Please don't hesitate to reach out if you need anything else.

December 17, 2021

Wonderful service very professional very accomadating very friendly my service rep David O'Neal was great Happy to deal with him was very available and answered my questions so they were very eas More

by MJBRANDVOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Rallye BMW responded

We are very happy to hear that David provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 16, 2021

My car had less then 18,000 miles on and needed a full breaks repair. Shouldn’t happen on a premium vehicle that’s a lease and going back in a few short months. I will be leaving bmw after this when my le More

by MENRIGHT012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cosmo Laurino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2022 -

Rallye BMW responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 16, 2021

Excellent service. I am particularly grateful to David O’Neil and Pasquale for helping in a tough situation. More

by IJUDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Dec 16, 2021 -

Rallye BMW responded

Thank you for taking the time to share your thoughts on working with David, Pasquale and our team. We're glad to hear we delivered such a great experience!

December 16, 2021

Rallye service has never disappointed me. From booking the appointments through final delivery, the experience was AAA+ More

by GSCHEINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Rallye BMW responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 15, 2021

Outstanding dealership to work with. All work completed on time and car was returned washed and in good working order. Carol is an excellent service advisor. More

by HOWARD5617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Rallye BMW responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carol and the rest of our service team, and we look forward to working with you again.

December 14, 2021

excellent servicewe had a great experienceeveryone so excellent service we had a great experience everyone so courteous and helpful very professional and organized More

by sjjcohen
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Rallye BMW responded

Thanks for sharing your thoughts about your experience with Rallye BMW. We appreciate your business and hope to see you again soon!

December 14, 2021

Very clean professional and courteous service. Service was transparent and timely. Most of all people there are very caring to customers needs. More

by WANYOUN
Recommend Dealer
Yes
Employees Worked With
Bret Hines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Rallye BMW responded

Thank you for choosing Rallye BMW, your feedback and rating mean a lot to us. We're glad Bret was able to help, and we hope to see you again!

December 14, 2021

Hassle free customer service made dropping off and picking up the car a non event. Service was performed meeting my expectations as this was my first visit. More

by mikend78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Rallye BMW responded

We appreciate your business and our service team looks forward to serving you again soon!

December 13, 2021

Professional and precise. The world is too busy to waste time. Rallye has come through for us for over 15 yrs. More

by MW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Reardon
Dec 13, 2021 -

Rallye BMW responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye BMW. We truly appreciate your loyalty to us over the past 15 years.

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