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Rallye BMW - Service Center

Westbury, NY

4.5
5,413 Reviews
Today: 7:00 AM - 7:00 PM Open Now
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5,413 Reviews of Rallye BMW - Service Center

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October 18, 2021

Very punctual and helpful. Service performed as promised and the staff was pleasant to deal with. More

by STROBER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Oct 18, 2021 -

Rallye BMW responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 18, 2021

Always resolves very specific service issues. Helpful quick service and a loner car make it easy. More

by BRENE56
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Rallye BMW responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye BMW.

October 15, 2021

Excellent service answered all questions helped us find what we needed great employees thank you More

by stchilingarian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Rallye BMW responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 14, 2021

Repairs are explained clearly and expected repair times are accurate. Car was returned clean and repairs made. More

by MAHN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis, Chris Blanco
Oct 14, 2021 -

Rallye BMW responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.

October 14, 2021

Carol Clark Muniz is a great service representative. Always accessible and reliable. Great job Carol More

by SMCLARTY29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Rallye BMW responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Carol to be a positive one at Rallye BMW. Please don't hesitate to reach out if you need anything else.

October 13, 2021

Was a bit hesitant when my longtime advisor James Delvecchio left. Denis Deljanin super exceeding my expectations. Courteous, timely communication. Excellent More

by JLEECORO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Rallye BMW responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Denis met your expectations. Thank you again for choosing Rallye BMW, we look forward to having you as one of our valued customers for many more years to come!

October 13, 2021

they were great we love themwould recommend them to they were great we love them would recommend them to everyone they are the best More

by specap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Rallye BMW responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 10, 2021

Difficult to make a service appointment to address issues coming up on the screen in the car , had to speak to salesperson who sold me the car to get the appointment . Was told to see a certain service manag More

by DPOLL
Recommend Dealer
No
Employees Worked With
I think is disgraceful that I should be asked to identify and document the service person that didn’t perform
Oct 27, 2021 -

Rallye BMW responded

We're sorry that you didn't have a completely satisfying visit. Thank you for your contact information. Our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this.

October 10, 2021

All went well. Efficient, polite and professional. All issues were resolved without a problem. A pleasant experience More

by SVOGEL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Rallye BMW responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 07, 2021

Excellent service, very polite staff, very clean facility. Will definable return for future service appts More

by ALBERT_FARINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Rallye BMW responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rallye BMW!

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