5,413 Reviews of Rallye BMW - Service Center
I am a disabled Vietnam Veteran with two hip replacements. I purchased a 2020 X7M50 from Rallye. I requested a loaner prior to bringing my car in for servicing September 1, 2021. I was given a 3 replacements. I purchased a 2020 X7M50 from Rallye. I requested a loaner prior to bringing my car in for servicing September 1, 2021. I was given a 3 series loaner. I complained to the service representative. I was told there nothing they can do about it. I am a big man with a disability, I should have be giver a loaner comparable to the vehicle that I purchased. More
No zero star rating so one star is the lowest. More than was earned. Pitiful was earned. Pitiful More
My dealer Joe Lipari made the purchase of 2022 X5 M50i incredibly easy and stress-free from start to finish. He stayed professional the entire time, and really tried his best explaining different features incredibly easy and stress-free from start to finish. He stayed professional the entire time, and really tried his best explaining different features during the test drive and even after the purchase. The service manager, Chris Blanco, also made the experience pleasant. I was disappointed with the quality of the vehicle after finding out the passenger side sun visor falls off due to poor installation, but his accommodating professionalism made up for it. More
Saved the day when my 530 wagon starter said "enough." Chris B managed to get me in, ordered the part(s) and got us back on the road in two days. After 14 years getting Service at Rallye I can't imagi Chris B managed to get me in, ordered the part(s) and got us back on the road in two days. After 14 years getting Service at Rallye I can't imagine bringing my BMW anywhere else. Chris and his team of advisors always encourage me to consider replacing my wagon even though it would mean a drop in income. Isn't that amazing in this day and age? The only thing lacking is a supply of bagels or donuts for repeat customers. More
3 hours waiting on site for a $500 oil change, $300 of which was labor charge that was not previously communicated. No contact regarding running beyond expected waiting time. which was labor charge that was not previously communicated. No contact regarding running beyond expected waiting time. More
They were accommodating and they handled my service fairly expediently with no issues and without a scheduled appointment fairly expediently with no issues and without a scheduled appointment More
It was excellent.service was great. Vehicle was serviced and returned earlier than promised. Professional staff and returned earlier than promised. Professional staff More