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Rallye BMW - Service Center

Westbury, NY

4.5
5,467 Reviews

5,467 Reviews of Rallye BMW - Service Center

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October 29, 2021

The staff is very friendly and professional,they took care of the problem quickly as possible. More

by psgholia11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2021 -

Rallye BMW responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rallye BMW!

October 28, 2021

Going to Rallye for my car services is like experiencing a breeze of fresh air. Everyone is down to earth and courteous, the work is done and no aggravation. More

by ESOLBRU2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Rallye BMW responded

Thank you for taking the time to share your feedback with us. Cosmo and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 28, 2021

1st service was went well, the service advisor was courteous and professional. Sincerely, W Bodouva More

by WNBRE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Soldo
Oct 28, 2021 -

Rallye BMW responded

We appreciate your business and our team looks forward to serving you again soon!

October 27, 2021

I have never had my BMW's serviced anywhere but at Rallye. The service reps have always been knowledgeable, courteous and professional. Chris Blanco and Adam Romano are part of your outstanding servic More

by TOBE87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Oct 27, 2021 -

Rallye BMW responded

Thanks for sharing your thoughts about your experience with Rallye BMW. We appreciate your business and hope to see you again soon!

October 27, 2021

Superb service and attention to detail. My service representative Brandon addressed all my needs and was meticulous in handling all of the service issues I required More

by Ledgerpaper1463!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Rallye BMW responded

Thank you for choosing Rallye BMW, your feedback and rating mean a lot to us. We're glad Brandon was able to help, and we hope to see you again!

October 27, 2021

Really great service. They kept me updated about any additional cost and when my car would be ready. More

by ERIKAMILLET1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can’t recall
Oct 27, 2021 -

Rallye BMW responded

Thank you so much for your excellent review, Erika! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye BMW. Please don't hesitate to reach out if you need anything else.

October 27, 2021

The service at Rallye BMW is excellent everyone is polite and they keep you informed on what’s going on with your vehicle as your waiting More

by shiveen37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Rallye BMW responded

We appreciate you taking the time to leave us a five-star rating. Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help.

October 27, 2021

My 2018 M550i went in for routine service and detailing. I spoke with my service rep, Adam Romano before scheduling my appointment and again when I arrived at Rallye. We reviewed my "list" and my car was o More

by TOBE87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Oct 27, 2021 -

Rallye BMW responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 27, 2021

Service helped solve the problem with car over the phone. Saved a trip to the dealership. More

by juniebird1021
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Rallye BMW responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye BMW.

October 26, 2021

I brought my 2021 330ix in for service. I needed a tire replacement and a scheduled maintanance oil change. All was done in only 1 hour, including complimentary car wash. Chris Williams (my service advisor More

by Nick M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Rallye BMW responded

Thank you, Nick! Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you for choosing Rallye BMW. We look forward to having you as one of our valued customers for many more years to come!

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