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Rallye BMW - Service Center

Westbury, NY

4.5
5,338 Reviews

5,338 Reviews of Rallye BMW - Service Center

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July 27, 2021

The service at Rallye is great. I was attended to quickly. The service was friendly and professional. I didn't feel pressured when considering other services. I also can't say enough about my sale More

by LISA.MELIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Rallye BMW responded

Thank you, Lisa, for taking the time to share your thoughts on working with our team. We're glad to hear Darren delivered such a great experience!

July 26, 2021

I don't even know what to say. The service has been terrible. One mistake after another for weeks on end. And after dropping $4000 to fix my convertible roof it broke the very first time I tried to ope More

by LISA@LISASAFIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Blanco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Aug 12, 2021 -

Rallye BMW responded

We're sorry to hear about your service experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 26, 2021

The service at Rallye is always exceptional. The intake personnel and David O'Neill were courteous and attentive as usual. Bravo. Best dealer in town. More

by TRINIDAVE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Jul 26, 2021 -

Rallye BMW responded

We appreciate your business and our team looks forward to serving you again soon!

July 26, 2021

Bret was a complete professional and explained and followed up with each detail we discussed. Will certainly continue to come to this dealership for the service and would recommend. More

by LUCIUSTENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Rallye BMW responded

Luci, Thank you for choosing Rallye BMW, your feedback and rating mean a lot to us. We're glad Bret was able to help, and we hope to see you again!

July 25, 2021

Always eager to help customers with their car problems, customer assistance is definitely a number one. Thanks for always being willing to help. Repair prices are really up to the sky, but service is alw More

by PEITOMENDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Rallye BMW responded

Peito, Thanks for sharing your thoughts about your service experience with Rallye BMW. We appreciate your business and hope to see you again soon!

July 23, 2021

Service was efficient and professional…Many thanks Service was efficient and professional… Many thanks indeed BMW…. Miss Carol one of many service advisers she fantastic !… She really takes her job More

by CARRIBEANBOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2021 -

Rallye BMW responded

Thank you for your review and kind words for Carol! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye BMW.

July 22, 2021

We have leased our last 4 BMWs from Rallye. Bert Vargas has been our go to sales guy. Terrific! The support of the entire service team is great. Dedicated, knowledgeable staff in both areas. More

by RB2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Rallye BMW responded

Thank you for your business and this review. We're happy to hear Bert and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 22, 2021

The service department is great. Adam Romano and Chris Blanco are the best. From purchasing a car to service is a pleasant experience. I have bought and serviced many cars with Rallye. More

by wellys15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Jul 22, 2021 -

Rallye BMW responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 21, 2021

Awesome support and service. Helped with all my needs on a stat basis despite being busy. I feel they are a great asset to have More

by ELC900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Rallye BMW responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye BMW. Please don't hesitate to reach out if you need anything else.

July 21, 2021

Our Rallye experience has been top notch from our first visit through the ordering and receiving process. Christopher and the staff in the service department takes good care of our X3 when she is in for ma More

by ironfistbrewery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Rallye BMW responded

Thank you for your review and kind words for Christopher! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.

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