Rallye BMW - Service Center

I've been a customer of Rallye BMW for 10 years, and have bought three cars from this dealer. Typically, I've received excellent service, but that was before. Rallye's service experience has declined. I trie bought three cars from this dealer. Typically, I've received excellent service, but that was before. Rallye's service experience has declined. I tried reaching out to them through various email, chat, and texting tools to arrange a service, but got no response. I called to arrange for a service using their concierge pickup and delivery service, but was told it was no longer available even though it was on their web site. I finally got management's attention and they did pick up my car, but they didn't return it -- I had to pick it up, so it was only half-conceirge. In year's past, my BMW would come back spotless -- but it looks as though they barely gave it a once over in the car wash. I'm sorely disappointed in a dealer that I've previously recommended several times. I'll be doing my business elsewhere going forward. More

Brent Hines was very friendly and helpful to my needs.. I am very happy with the service i receive at Rallye! The staff is very helpful and very friendly am very happy with the service i receive at Rallye! The staff is very helpful and very friendly More

Mr. Chris Blanco was friendly and professional in welcoming me and heard what I needed. I waited in the cafe and enjoyed the quite environment while my car was bring serviced. welcoming me and heard what I needed. I waited in the cafe and enjoyed the quite environment while my car was bring serviced. More

Christopher was a pleasure. He was on top of things and kept me informed with detailed information about the service on the car. Thank you! kept me informed with detailed information about the service on the car. Thank you! More

truly a great service department I only wish that I could have gotten the job done by BMW, but the price to fix my 2006 X5 was more than I could afford at this time could have gotten the job done by BMW, but the price to fix my 2006 X5 was more than I could afford at this time More

I am very happy with the service I received at Rallye BMW. The work was performed quickly and to exacting standards. I was kept informed through the whole process. I am very satisfied. BMW. The work was performed quickly and to exacting standards. I was kept informed through the whole process. I am very satisfied. More

Friendly staff, and good services however the prices is too high and always takes few days to bring the pieces from Germany, at least you are expecting faster services. too high and always takes few days to bring the pieces from Germany, at least you are expecting faster services. More

One of the best dealerships in the country. Excellent service managers. Very prompt and no delays. Very good loaner department. Happy to recommend to family and friends. service managers. Very prompt and no delays. Very good loaner department. Happy to recommend to family and friends. More

Service is great. Everyone is extremely helpful n is there for u for whatever u need something. Would recommend Rallye BMW to friends and family for the great service we get. there for u for whatever u need something. Would recommend Rallye BMW to friends and family for the great service we get. More

Everyone Was Very Friendly And Very Profesional And I Would Recomend This Dealership To All My Friends And Family I Am Very Satisfied Wih My Bmw And David Was A Plesure To Deal With Would Recomend This Dealership To All My Friends And Family I Am Very Satisfied Wih My Bmw And David Was A Plesure To Deal With More