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Rallye BMW - Service Center

Westbury, NY

4.6
5,335 Reviews

5,335 Reviews of Rallye BMW - Service Center

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March 25, 2021

Always a great pleasure when dealing with James T over at Raylle. Never dissatisfied. He’s very patient and attentive to my concerns and needs. More

by MMitchell
Recommend Dealer
Yes
Employees Worked With
James DelVecchio
Mar 25, 2021 -

Rallye BMW responded

It's great to hear that James and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye BMW!

March 24, 2021

Nice experience work was done professionally. Good follow up Car wash washed Got in and out quickly. Everything was explained. Car was finished as promised. More

by RJGREENE1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Rallye BMW responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 22, 2021

Bought two cars at Rallye BMW. Always take good care of my cars. They treat the cars like their own, even during covid, the service center has been there all the time. More

by Polly
Recommend Dealer
Yes
Employees Worked With
Kyle Ma
Mar 22, 2021 -

Rallye BMW responded

Thank you, Polly. We appreciate your business and our team looks forward to serving you again soon!

March 21, 2021

Excellent service department. Very courteous and Excellent service department. Very courteous and accommodating. After service car is thoroughly cleaned. Loaner department team is also outstand More

by ASHOKMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hasan Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O’Neill
Mar 22, 2021 -

Rallye BMW responded

Thank you for choosing Rallye BMW, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 21, 2021

They have amazing service. I got updated all the time. I have nothing but good things to say about Rallye BMW, truly an excellent experience. More

by GABBAYRIMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ma
Mar 22, 2021 -

Rallye BMW responded

Thanks for sharing your thoughts about your service experience with Rallye BMW. We appreciate your business and hope to see you again soon!

March 19, 2021

Nice to work with a group of attentive personnel in the service department. All my detailed requests for service were done to the utmost satisfaction and beyond expectations. More

by CISCO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chy Wiggan
Mar 21, 2021 -

Rallye BMW responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye BMW.

March 18, 2021

Customer service is excellent. They go out of their way to treat you fairly. Thanks Rallye for making my experience a pleasant one. Thanks you More

by dmanning10
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Rallye BMW responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 18, 2021

The service and the people are the best.They always The service and the people are the best. They always surprise you in a good way. im buying and servicing my cars for more than 10 years. More

by BORISTORRICO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James DelVecchio, Chy Wiggan
Mar 18, 2021 -

Rallye BMW responded

Thank you, Boris! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.

March 18, 2021

very good, this last visit had a few issues, but all good we waited for window wipers that were backordered and never got a call about them More

by JUSTJAY47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Rallye BMW responded

Jay, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carol and our team met your expectations. Thank you again for choosing Rallye BMW, we look forward to having you as one of our valued customers for many more years to come!

March 18, 2021

Well they misinformed me about service I had called the rallye when my car was at 34,000 miles he told me the service is covered till 44,000 miles meanwhile when I got to service dept I was over 36,000 mil More

by ASHOKGHOOI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel Hale
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2021 -

Rallye BMW responded

Hello, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly.

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