Back

Rallye BMW - Service Center

Westbury, NY

4.6
5,335 Reviews

5,335 Reviews of Rallye BMW - Service Center

Sort by
March 17, 2021

Routine maintenance was very easy to get a very reasonably priced. And that was quite the loaner car. Thank you at Rallye for making my experience very quick and easy. More

by JCIFUENTES22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
Mar 17, 2021 -

Rallye BMW responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 17, 2021

David O'Neill has been my service advisor at Rallye for many years. Always a pleasurable experience having my BMW serviced there. David is kind, courteous, and always shows sincere interest in making sur More

by GEORGE M
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Mar 17, 2021 -

Rallye BMW responded

George, Thank you so much for your kind word for David and our service group, and for taking the time to leave us this wonderful feedback!

March 16, 2021

Once the service was done, there was an issue with the rear brakes, the service adviser immediately got me another loaner, and within a few hours that issue was resolved. Great customer service, I always More

by Jvezzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O’Neill, James DelVecchio
Mar 16, 2021 -

Rallye BMW responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

March 16, 2021

the work that they did do was up to par, It's the work that wasn't done that I have an issue with, now I have to go back to get the work done More

by brucecohen0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2021

Brought my BMW X5 in for service today. I received a service loaner and progress updates. Vehicle had to be kept over night. I was informed by text. Adam Romano kept us informed throughout the day. More

by DEIRDRE-5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Mar 16, 2021 -

Rallye BMW responded

Thanks, Deirdre, for sharing your thoughts about your experience with Rallye BMW. We appreciate your business and hope to see you again soon!

March 16, 2021

Dennis, service advisor, makes the service experience easy. He is competent and caring. He treats the client with respect. It is for this reason that I travel a distance to service this vehicle and the More

by X1
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Delijan
Mar 16, 2021 -

Rallye BMW responded

Thank you for choosing Rallye BMW, your feedback and rating mean a lot to us. We're glad Dennis is always able to help, and we hope to see you again!

March 16, 2021

Consistently a great and pleasant experience. Your excellent service is always appreciated. Theservice department at Rallye is a difference maker. Thank you and stay safe. More

by :)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Blanco
Mar 16, 2021 -

Rallye BMW responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rallye BMW!

March 16, 2021

I love this dealership, they go above and beyond in customer service. Such a pleasure to deal with. From appointment scheduling to work on site, to the valet bringing up your car. Class service. More

by BETTIANNCATINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Mar 16, 2021 -

Rallye BMW responded

Thank you, Bettiann, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 15, 2021

An excellent reliable service. Prompt courteous and reliable. I would add also accommodating. I am always offered a loaner just in case my car would not be ready the same day. More

by BBDANCER26
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Rallye BMW responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 15, 2021

The entire time my vehicle was in for service, Bret Hines was my advisor. Unfortunately, my vehicle's service experience had several hiccups resulting in my vehicle being at Rallye three times. Bret Hines ke More

by SCS007
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Rallye BMW responded

Thank you for your very kind review and for your patience. We are sorry to hear that your service ran in to some "hiccups" which can prove to be very frustrating. It is great to hear that your communication with Bret helped make the process a bit easier. We truly appreciate you understanding and look forward to the future and your services running more smoothly. Bret and our team here at Rallye BMW appreciate you being our customer.

...
266
...