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Rallye BMW - Service Center

Westbury, NY

4.5
5,477 Reviews

5,477 Reviews of Rallye BMW - Service Center

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June 10, 2021

truly a great service department I only wish that I could have gotten the job done by BMW, but the price to fix my 2006 X5 was more than I could afford at this time More

by BHALLBACK2BACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jun 10, 2021 -

Rallye BMW responded

Thank you for choosing Rallye BMW, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 09, 2021

Everyone Was Very Friendly And Very Profesional And I Would Recomend This Dealership To All My Friends And Family I Am Very Satisfied Wih My Bmw And David Was A Plesure To Deal With More

by marinescuadrian69
Recommend Dealer
Yes
Employees Worked With
David Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Rallye BMW responded

Thank you for the kind words and for taking the time to leave us a five-star review. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

June 09, 2021

I am very happy with the service I received at Rallye BMW. The work was performed quickly and to exacting standards. I was kept informed through the whole process. I am very satisfied. More

by ELIAS.ALIPRANDIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jun 09, 2021 -

Rallye BMW responded

Thank you so much for your excellent review, Elias! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye BMW. Please don't hesitate to reach out if you need anything else!

June 09, 2021

One of the best dealerships in the country. Excellent service managers. Very prompt and no delays. Very good loaner department. Happy to recommend to family and friends. More

by ASHOKMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Jun 09, 2021 -

Rallye BMW responded

Thanks for sharing your thoughts about your experience with Rallye BMW. We appreciate your business and hope to see you again soon!

June 09, 2021

Service is great. Everyone is extremely helpful n is there for u for whatever u need something. Would recommend Rallye BMW to friends and family for the great service we get. More

by tonibacker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Reardon
Jun 09, 2021 -

Rallye BMW responded

Thank you, Toni, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye BMW.

June 09, 2021

Friendly staff, and good services however the prices is too high and always takes few days to bring the pieces from Germany, at least you are expecting faster services. More

by KIMIAV43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Rallye BMW responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 08, 2021

Very disappointed with the service. I was informed by service prior to my appointment that the tire warranty package purchased covered my tires but apparently when I came to my appointment this was not t More

by RallyeFlex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carol Clark-Muniz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Rallye BMW responded

We're sorry to hear about your service experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 07, 2021

Great service . I made an appointment at noon to have the car checked out for low antifreeze. They told me to bring the car in at 2. I waited 1.5 hours at most. The car was checked out and I got a spectacula More

by JRLCABINETRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Blanco
Jun 07, 2021 -

Rallye BMW responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye BMW, we look forward to having you as one of our valued customers for many more years to come!

June 07, 2021

It is good, just frustrated cant figure out what is going on with X3 and errors we keep seeing. Spending lots of money and nothing seems to be working. Bret Service manager is great. More

by TOM.GULMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Rallye BMW responded

Tom, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

June 07, 2021

Working with Rallye overall has been a wonderful experience. I haven’t had any problems and or complaints about this dealership. All of the service personnel that I have worked with have been good e More

by newton.mckenzie9c
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Rallye BMW responded

Thank you, Newton! Christopher and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.

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