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Rallye BMW - Service Center

Westbury, NY

4.5
5,289 Reviews

5,289 Reviews of Rallye BMW - Service Center

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February 20, 2020

It's a pleasure pulling your car in for service at Rallye. They are so kind to you and professional. The team of people they have working for them are fantastic. Keep up the good work Rallye! More

by stevebrooks22
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Feb 21, 2020 -

Rallye BMW responded

Thank you, Steve, for sharing your great five-star service review! We are happy to hear that our team is able to provide you with kind and professional experiences and we look forward to seeing you back again soon!

February 19, 2020

Excellent service center. Great and friendly staff. Bret is always a class act! Thanks for all you help. Recommend him as one of top Service writers More

by DGRANDON1017
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Rallye BMW responded

Thank you for your excellent review regarding our service center! We really appreciate your recommendations and we hope to see you back again for your next service visit!

February 19, 2020

Yes, Rallye was awesome. Brett Hines was very knowlegable and helpful during the service process. Will definitely recommend Rallye BMW to friends and associates for sales and services More

by ELITE13711
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Rallye BMW responded

Thank you for your five-star review regarding our sales and service departments and for our team member, Brett! We are happy to hear that you would recommend us and that our team was very helpful during your visit. We are looking forward to seeing you back again soon!

February 19, 2020

Very professional super helpful. I know I'm getting the best customer service. It's always a great experience. This is for sales and service. More

by Joyce Anne slattery
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terence Palmer
Feb 20, 2020 -

Rallye BMW responded

Thank you, Joyce, for your wonderful five-star review! It is a delight to know that you are getting the best customer service when you visit us and we look forward to continuing to provide you with that each visit to come!

February 18, 2020

excellent air bag recall excellent service. I was given a loaner vehicle . I will recommend all that I know to service and purchase a bmw from your organization More

by vecc5550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 18, 2020 -

Rallye BMW responded

Thank you for your recommendations and for sharing your great service visit! We are happy to know that we provided you with a great experience and we are excited to see you back again in the future!

February 18, 2020

The visit was great very professional in every way.The loaner car was waiting for me they took my information and I was gone.Very pleased More

by ppast41539
Recommend Dealer
Yes
Employees Worked With
Terence Palmer
Feb 19, 2020 -

Rallye BMW responded

Thank you for sharing your great service visit with us! We are very happy to know that your loaner car was waiting for you and that you had a very professional experience. We hope to see you back again soon!

February 17, 2020

Always a good experience here. I feel at home when i go to rallye. Only dealership in new york i would ever deal with. Good service More

by stjour.larry
Recommend Dealer
Yes
Employees Worked With
Forgot who i worked with
Feb 18, 2020 -

Rallye BMW responded

Thank you for sharing your great experience with us and for your loyalty to our dealership! It is fantastic to know that you always feel at home at our dealership and we are looking forward to seeing you back again soon!

February 17, 2020

excellent service this is a very nice dealership ,always happy to go there ,they make sure that customer is satisfied with their service and feel comfortable to be ther More

by POLTARAK2799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Rallye BMW responded

Thank you for being a returning customer to our dealership and for leaving your five-star feedback! We are very delighted to hear that you are always happy to visit us and that you are always satisfied with your experience. We are excited to see you back again soon!

February 17, 2020

Oil Change--but rancid smell came through vents Hi, went for an Oil Change--but rancid smell came through heating vents a day after. A week later, the same thing. I'm not sure how they can foul up s More

by EDICHOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bret Hines
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Rallye BMW responded

Thank you for taking the time to provide us with your feedback. We are very sorry to hear about your most recent experience, please be advised that this does not reflect how we conduct our business. Please give me a call to discuss this further. Thank you, Christopher Blanco 516-833-4862

February 17, 2020

Rallye BMW was great. I was greeted with a warm welcome. My X5 was repaired washed and given back to me quickly. Adam Romano was fantastic!! He kept me updated on the progress of my truck. Best service expe More

by robertwcarlson51
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Romano
Feb 18, 2020 -

Rallye BMW responded

Thank you, Robert, for your thoughtful service review! It is truly a pleasure to know that you had the best service experience with us that you've ever had and that you were greeted with a warm welcome. We are looking forward to seeing you back again in the future!

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