Rallye BMW - Service Center

Awesome hospitality ! Great job ! Truly appreciate the service and updates of my services .i was inform what was needed and required . I awesome job ! Satisfied customer !! service and updates of my services .i was inform what was needed and required . I awesome job ! Satisfied customer !! More

Quality of experience is directly tied to service adviser and assigned technician. Service manager Chris B and senior advisor Carol CM are keepers. Unfortunately the back of the house staff is too often unev and assigned technician. Service manager Chris B and senior advisor Carol CM are keepers. Unfortunately the back of the house staff is too often uneven in the quality of work. Sometimes it feels like they aren’t always “inspired” to sweat the details. Return visits should be rare not the norm. That said, I remain willing to drive the drive the 40 miles to Rallye to work with Chris and Carol. More

Great, reliable Waiting time for drop off and pick up was about ten minutes, not bad Polite, good service Would recommend Will use again when service needed Waiting time for drop off and pick up was about ten minutes, not bad Polite, good service Would recommend Will use again when service needed More

ALWAYS A WONDERFUL EXPERIENCE Rallye has been our dealer and service center for more than twenty-five years. We have never been disappointed, Chris Bruno and his staff are fantast Rallye has been our dealer and service center for more than twenty-five years. We have never been disappointed, Chris Bruno and his staff are fantastic. More

Rallye BMW is the BEST luxury brand Sales and Service Department around! Top shelf all people and top shelf services from all the staff! I feel happy going in for service instead of nervous! Great staf Department around! Top shelf all people and top shelf services from all the staff! I feel happy going in for service instead of nervous! Great staff!! Thank you so much More

Freaking Awesome! Chris Blanco introduced me to Emily who was AWESOME. I came in to get my antifreeze topped up. The technician found that I had leaking hoses and that Chris Blanco introduced me to Emily who was AWESOME. I came in to get my antifreeze topped up. The technician found that I had leaking hoses and that I would have to leave the car. Chris and Emily had me in a loaner and out the door quickly. Emily called me daily to update me on the status of my car. When the time came to pick it up, I asked Emily if she could have it brought up so I would not have to wait. Sure enough when i arrived, the car was out front and the paperwork was sitting at the desk for me to sign. Fastest car pick up ever! Chris and Emily exemplify what great service is all about. You need more like these two! More

The staff was great. They were quick with the routine maintainence with the car. Friendly staff. I waited for the car. It was less than 1 hour. maintainence with the car. Friendly staff. I waited for the car. It was less than 1 hour. More

I just relocated to NY from CA. I thought the dealership I frequented there in Berkeley was tip top -and then O visited Rallye BMW. From the moment I warily stepped inside for my first service-I was impres I frequented there in Berkeley was tip top -and then O visited Rallye BMW. From the moment I warily stepped inside for my first service-I was impressed. From the knowledgeable staff to the amenities-from the overall polished look of the place to the uniforms-this dealership is amazing. You’re greeted at service by individuals who take care in your presence to make you feel welcomed and secure. Your car is whisked through into the service bay, and your issues are carefully discussed. Even without an appointment-you’re treated with kid gloves. Even the car wash was pristine-my two-year old X1 looked brand new inside and out! I recommend this dealership-especially it’s service department, highly. The follow-up is great-it’s all about the attentiveness to detail. If I didn’t have a BMW - I’d go and purchase a vehicle here-and I already know where my next BMW is coming from! I visited another BMW dealership in the boros -absolutely no comparison. Everyone at Rallye has shown me nothing but respect, courtesy, and professionalism. Kudos to the work ethic-and I look very forward to my next service appointment!!! More

Dennis is the most attentive service rep! I always appreciate his help with all my service matters! He is easy to communicate with and is very professional. Definitely recommend him! appreciate his help with all my service matters! He is easy to communicate with and is very professional. Definitely recommend him! More