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Rallye BMW - Service Center

Westbury, NY

4.5
5,291 Reviews

5,291 Reviews of Rallye BMW - Service Center

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December 29, 2019

Inspection and brakes I came for inspection and brakes job and I am very happy with the results. Carol Monias was excellent and I highly recommend her and the dealership More

by ZTWO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Rallye BMW responded

It is a pleasure to know that you are very happy with your recent service department visit with us! Thank you for taking the time to leave us with your kind feedback and your recommendations. We hope to see you back again soon for another excellent experience!

December 29, 2019

Excellent customer service Rallye BMW's level of professionalism is exceptional. They always treat me as if I'm the most important customer. They make the buying and service exp More

by NICK.GAVALAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Reardon
Dec 30, 2019 -

Rallye BMW responded

Thank you for taking the time to share your excellent review with us! It is delightful that our level of professionalism is exceptional and that we always provide you with quality customer service. We look forward to seeing you back again for your next car buying experience!

December 29, 2019

Great shop/great team! The service writer Adam and the techs were outstanding. Always feel they are honest and looking to make sure the problem gets fixed the first time. Th More

by MIKEMOOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kozlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Dec 30, 2019 -

Rallye BMW responded

Thank you for your great rating and for your recommendations to our dealership! We are very happy to know that your recent service visit with us was outstanding and we hope to see you back again in the future!

December 26, 2019

Efficient Took 15 mins to drop off car and loaners car. Pick up was 15 mins. Car was washed. Hope there will be no more recalls it’s a pain even if loaners c More

by joanalaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Dec 27, 2019 -

Rallye BMW responded

Thank you so much for taking the time to provide us with your feedback! We appreciate hearing from you and are happy you had a five-star experience with us.

December 26, 2019

Excellent service Everyone was great. The service was super. Treated like loyalty. Will never go anywhere else. If all of the dealers treated everyone like Rallye BMW t More

by JOEYSPOSSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Correia
Dec 26, 2019 -

Rallye BMW responded

Thank you so much for the wonderful feedback! We are happy to hear that you had such a great five-star experience with us. That is what we strive for with all our customers.

December 26, 2019

Wonderful experience you are in and out with a loaner car in no time at all. Everyone is welcoming and happy to please. they are on happy pills More

by ANDREW.LANGUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 27, 2019 -

Rallye BMW responded

Thank you so much for the positive review and five-star rating!

December 26, 2019

My recent visit Although I always very fund of Rallye’ service staff but my recent visit was not satisfactory. My remote key access to my car sometimes malfunctioning More

by MH_TAGHAVIAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Rallye BMW responded

Thank you for taking the time to provide us with your feedback. We are very sorry to hear about your most recent experience, please be advised that this does not reflect how we conduct our business. Please give me a call to discuss this further. Thank you, Christopher Blanco (516) 833-4862

December 26, 2019

Outstanding Service, Top Notch Facility Simple: Good service, very responsive. Great facility. Everything you want in a dealer. The whole staff is very acomodating and attentive to detail. H More

by FDVOLLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O’Neill
Dec 27, 2019 -

Rallye BMW responded

Thank you so much for your wonderful feedback! We are happy to hear that you had a five-star experience with us.

December 26, 2019

Caring and convenient. We had a great experience and the resources (Larry Kim, David, et all) are extremely professional, friendly, efficient and easy to deal with. We ha More

by NKDCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O’Neill
Dec 27, 2019 -

Rallye BMW responded

Thank you so much for your wonderful feedback! We are happy to hear that Larry, Kim, and David provided a five-star experience when you visited our facility. We appreciate having you as a loyal customer!

December 25, 2019

Glad I'm back Had previous cars with Rallye, but my last one was from another dealer. From day one, dealing with them was like pulling teeth. When the car was due More

by David2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chy Wiggan
Dec 26, 2019 -

Rallye BMW responded

Thank you for the positive feedback! We are happy to hear that you had a five-star experience with us.

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