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5,291 Reviews of Rallye BMW - Service Center
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December 11, 2019
Professional & Effecient My experience at Rallye BMW was professional and efficient. I would definitely consider bring my vehicle back to this location in the future. Thank yo My experience at Rallye BMW was professional and efficient. I would definitely consider bring my vehicle back to this location in the future. Thank you. More
by telisamcneill
Verified CustomerEmployees Worked With
December 11, 2019
Wonderful service We are always happy with the maintenance service for our leased cars. Service is courteous and timely, have never had an issue in years. Thank you ver We are always happy with the maintenance service for our leased cars. Service is courteous and timely, have never had an issue in years. Thank you very much More
by DR.CRIS123
Employees Worked With
December 11, 2019
HORRIBLE EXPERIENCE THEY PERFORMED UNNECESSARY WORK. THEY WERE TOLD THAT THE SUNROOF DRAINS WERE CLOGGED AND NEED CLEANING. THEY STILL WENT AHEAD AND SPENT 3 HOURS IN UN THEY PERFORMED UNNECESSARY WORK. THEY WERE TOLD THAT THE SUNROOF DRAINS WERE CLOGGED AND NEED CLEANING. THEY STILL WENT AHEAD AND SPENT 3 HOURS IN UNNECESSARY DIAGNOSTIC WORK LOOKING FOR ANOTHER SOURCE. THEY, OF COURSE, CHARGED ME FOR THAT EXTRA LABOR AND TESTING. THEY MIXED UP MY INVOICE WITH ANOTHER CUSTOMER'S INVOICE AND MADE ME PAY THE OTHER CUSTOMER'S BILL. THEY REFUSED TO ACKNOWLEDGE MISTAKE AND REFUND ME THE OVERPAYMENT!!! I HAD TO WAIT CLOSE TO AN HOUR TO SEE THE MANAGER AND VOICE MY CONCERNS. MANAGER SAID HE WOULD COVER THE REPLACEMENT OF ENGINE OIL GASKET, WHICH THEY RECOMMENDED TO BE DONE. THE CAR HAS ONLY 65K MILES AND JUST GOT OUT OF WARRANTY. THEN, NEXT DAY, HE CHANGES HIS MIND. HE ONLY WANTED TO COVER 75% OF THE REPAIR COST! I SHALL NEVER BE BACK TO THAT PLACE AGAIN!!! EVER. More
by VEINSMD
December 11, 2019
A+ experience If I could of given Rallye more stars I certainly would have Superb service and workmanship Through the years I have purchased 6 BMW’s Service wa If I could of given Rallye more stars I certainly would have Superb service and workmanship Through the years I have purchased 6 BMW’s Service was my major reason More
by Joseph Blozis
December 11, 2019
Fantastic service I was apprehensive because my regular service adviser was on leave. Mr Chy Wiggan came over to help me. I explained that this was my wife's BMW and t I was apprehensive because my regular service adviser was on leave. Mr Chy Wiggan came over to help me. I explained that this was my wife's BMW and that it is equipped with hand controls. I needed car back quickly because she could not use a loaner. I told him that I had 1:30 appointment in Garden City and would wait at dealership until 1PM then go to my appointment with loaner & return if necessary. Amazingly he told me at 12:30PM that car was ready. NYS inspection, brake fluid flush & oil change & filter all done. He even apologized that I might night make it to my appointmen in NYC in time misunderstanding that I was going to Garden City. There was no need to use loaner an I got to my appointment early Also it was the day before Thanksgiving with a busy service department. .I Was then able to go straight home to Brooklyn. I have a BMW dealership a couple of miles from my home but travel to Rallye in Westbury for their excellent service. I trust them because they do everything possible to take care of my wife and keep the car in excellent running condition. More
by COOLJAG64
Employees Worked With
Chy Wiggan
December 11, 2019
Terrible service Unhappy experience. Unreliable service. The low pressure tire remains unresolved after replacing two tires within one year in the sane wheel. Lied to Unhappy experience. Unreliable service. The low pressure tire remains unresolved after replacing two tires within one year in the sane wheel. Lied to me about tire warranty info. More
by Yanjie
Employees Worked With
December 10, 2019
AWESOME EXPERIENCE Professional staff, excellent service, totally great experience. I would recommend Rallye BMW 100% to my friends, business colleagues and family for a Professional staff, excellent service, totally great experience. I would recommend Rallye BMW 100% to my friends, business colleagues and family for a total awesome experience. More
by TORRECAMPOJ
December 10, 2019
Efficient fast and easy This dealership is first rate. Friendly efficient and they aim to please. They are extremely detailed. Cover all the bases. They don’t force sale serv This dealership is first rate. Friendly efficient and they aim to please. They are extremely detailed. Cover all the bases. They don’t force sale services not needed More
by BSGOLD
Employees Worked With
December 09, 2019
Replacement of wheel and tire Excellent, prompt and courteous service. I am an out of towner and they treated me as if I purchased the car from them! This requirement is assinin Excellent, prompt and courteous service. I am an out of towner and they treated me as if I purchased the car from them! This requirement is assinine! More
by mjb0
Employees Worked With
Don't remember the name
December 09, 2019
Exceptional service on all fronts Every area at Rallye has been very professional and I highly recommend it. Of all luxury dealerships I have gone to. Rallye is by far the best. Every area at Rallye has been very professional and I highly recommend it. Of all luxury dealerships I have gone to. Rallye is by far the best. More
by ARTFRYE
