Rallye BMW - Service Center

Elite Service The service advisor Bret was very professional, courteous and organized. He kept us informed about what was happening with our car. By far this was t The service advisor Bret was very professional, courteous and organized. He kept us informed about what was happening with our car. By far this was the most professional service department we have ever been to. It was a pleasure visiting your service department. Keep up the good work! More

Great Service was done quickly Appointment was honored Have never had a bad experience Own 3 BMW's- Rallye has handled all my service needs for over 20 y Service was done quickly Appointment was honored Have never had a bad experience Own 3 BMW's- Rallye has handled all my service needs for over 20 years More

Horrible Experience - No Care for Customer Need Make you feel like you are an annoyance when trying to get technology marketed to work on car. Very transactional and not empathetic to ensuring custo Make you feel like you are an annoyance when trying to get technology marketed to work on car. Very transactional and not empathetic to ensuring customer is taken care of. Was told, I should be appreciative they are even helping since car wasn't purchased their dealership - like are you kidding me?? What makes me EVER want to buy a car or refer friends/family to your dealership now?!?! Alot can be told about a dealership through its service department. More

Last oil change Went in for an engine icon showing on screen of my BMWi 2018. Turns out to be, needed an oil change. They did it, runs perfect afterwards. I'm sati Went in for an engine icon showing on screen of my BMWi 2018. Turns out to be, needed an oil change. They did it, runs perfect afterwards. I'm satisfy. More

Consistently Good I bought my last and current BMWs from a BMW dealer in NJ, but NJ is too hard to get to for routine service. Back in 2010, a friend recommended Rallye I bought my last and current BMWs from a BMW dealer in NJ, but NJ is too hard to get to for routine service. Back in 2010, a friend recommended Rallye for service...she was literally giddy about it...so I tried them. I've driven BMWs since 2010 and have worked with Rallye since then as well. Service writers are all knowledgeable and professional. My most recent service was an oil change and antifreeze service. My service writer was able to have everything completed for me on time. The only down side to my visit was that I discovered that all of my radio presets had been wiped out when I got the car back!! :-( Especially disappointing because I don't know why anyone would even have reason to touch the radio for those services. Really hope it doesn't happen again. More

Good experience Rallye hasn’t disappointed in the 16 years I’ve had my car serviced there. They found the issue with my car quickly and serviced it quickly as well Rallye hasn’t disappointed in the 16 years I’ve had my car serviced there. They found the issue with my car quickly and serviced it quickly as well More

Very professional Carol made the car repair experience very easy. Thumbs up for your service department. Always professional. Thank you for the car wash, very mice touc Carol made the car repair experience very easy. Thumbs up for your service department. Always professional. Thank you for the car wash, very mice touch More

Outstanding Customer Service Frank Trotta, my service adviser, was very pleasant and helpful. He kept me updated about the progress of car repair service and how long the entire p Frank Trotta, my service adviser, was very pleasant and helpful. He kept me updated about the progress of car repair service and how long the entire process of servicing my car will take by calling me over the phone. He is very knowledgeable and friendly. The facility is excellent and well staffed. Thanks for providing me with a loaner car whenever I needed one. Thanks also for complimentary car wash! More

Rallye does it right! I live in Dix Hills and have been to all the BMW dealerships on LI. I believe Rallye is best . The facilities are excellent and well staffed. All I live in Dix Hills and have been to all the BMW dealerships on LI. I believe Rallye is best . The facilities are excellent and well staffed. All the folks are straight shooters and very pleasant. In and out for service is super easy and never a wait . Getting a loaner is never an issue . Highly recommend this dealership!! More

GREAT I titled this review "great" as it best describes my experience of servicing our cars at this dealership over quite a few years. They are customer ori I titled this review "great" as it best describes my experience of servicing our cars at this dealership over quite a few years. They are customer oriented, professional, efficient and reliable. More