Rallye BMW - Service Center

Consistently Good I bought my last and current BMWs from a BMW dealer in NJ, but NJ is too hard to get to for routine service. Back in 2010, a friend recommended Rallye I bought my last and current BMWs from a BMW dealer in NJ, but NJ is too hard to get to for routine service. Back in 2010, a friend recommended Rallye for service...she was literally giddy about it...so I tried them. I've driven BMWs since 2010 and have worked with Rallye since then as well. Service writers are all knowledgeable and professional. My most recent service was an oil change and antifreeze service. My service writer was able to have everything completed for me on time. The only down side to my visit was that I discovered that all of my radio presets had been wiped out when I got the car back!! :-( Especially disappointing because I don't know why anyone would even have reason to touch the radio for those services. Really hope it doesn't happen again. More

Good experience Rallye hasn’t disappointed in the 16 years I’ve had my car serviced there. They found the issue with my car quickly and serviced it quickly as well Rallye hasn’t disappointed in the 16 years I’ve had my car serviced there. They found the issue with my car quickly and serviced it quickly as well More

Very professional Carol made the car repair experience very easy. Thumbs up for your service department. Always professional. Thank you for the car wash, very mice touc Carol made the car repair experience very easy. Thumbs up for your service department. Always professional. Thank you for the car wash, very mice touch More

Outstanding Customer Service Frank Trotta, my service adviser, was very pleasant and helpful. He kept me updated about the progress of car repair service and how long the entire p Frank Trotta, my service adviser, was very pleasant and helpful. He kept me updated about the progress of car repair service and how long the entire process of servicing my car will take by calling me over the phone. He is very knowledgeable and friendly. The facility is excellent and well staffed. Thanks for providing me with a loaner car whenever I needed one. Thanks also for complimentary car wash! More

Last oil change Went in for an engine icon showing on screen of my BMWi 2018. Turns out to be, needed an oil change. They did it, runs perfect afterwards. I'm sati Went in for an engine icon showing on screen of my BMWi 2018. Turns out to be, needed an oil change. They did it, runs perfect afterwards. I'm satisfy. More

Rallye does it right! I live in Dix Hills and have been to all the BMW dealerships on LI. I believe Rallye is best . The facilities are excellent and well staffed. All I live in Dix Hills and have been to all the BMW dealerships on LI. I believe Rallye is best . The facilities are excellent and well staffed. All the folks are straight shooters and very pleasant. In and out for service is super easy and never a wait . Getting a loaner is never an issue . Highly recommend this dealership!! More

Fast service and great car wash! Rallye was very prompt with my service, kept me updated through text. I got a great complimentary car wash in the end. Thank you so much ! Rallye was very prompt with my service, kept me updated through text. I got a great complimentary car wash in the end. Thank you so much ! More

GREAT I titled this review "great" as it best describes my experience of servicing our cars at this dealership over quite a few years. They are customer ori I titled this review "great" as it best describes my experience of servicing our cars at this dealership over quite a few years. They are customer oriented, professional, efficient and reliable. More

Flush job Overpriced flush oil change and filter 753.00 sounds expensive don't you think. I was told that these services were necessary. Seems expensive for les Overpriced flush oil change and filter 753.00 sounds expensive don't you think. I was told that these services were necessary. Seems expensive for less than 2 hours of work on car parts less than $100.00 More

THE BEST BMW DEALER IN THE WORLD While I began writing this review I took the time to look back and reflect on previous encounters with other dealerships when bring my past vehicles i While I began writing this review I took the time to look back and reflect on previous encounters with other dealerships when bring my past vehicles in for service. It’s usually a frustrating and time consuming process that ends up taking my entire day. That is not the case with Rallye BMW. Rallye makes servicing your vehicle a quick, joyful, and pleasant experience. Upon arriving at Rallye you are quickly welcomed by one of the greeters in the service drive. The greeters are are all extremely professional and speak to you with respect. Within seconds they have all of your paperwork and are getting a service advisor to assist you the rest of the way. When Brandon Tibbals, my Service Advisor, came out to assist me he went over every detail of my car and informed me of what services I was coming in for and how long the entire process would take. Once I signed the papers I went upstairs to the lovely bistro they have. I relaxed enjoyed a pleasant cup of coffee and before I knew it my phone was ringing with a call from Brandon. Just like that the car was ready. I went down signed a couple of papers and my car was pulled into the service drive and I was on my way with the rest of my day ahead of me. I highly recommend Rallye BMW to anyone who has a BMW and is looking to get service done. More