Rallye BMW - Service Center

Excellent customer experience very professional The experience was great quick service friendly staff I was very surprised how quickly my vehicle was serviced. In and out within a hour great work The experience was great quick service friendly staff I was very surprised how quickly my vehicle was serviced. In and out within a hour great work More

Great Relationship Adam Romano is always on top of things. He makes it look easy. He calls or texts me to let me know status. When I call or text him, he usually answe Adam Romano is always on top of things. He makes it look easy. He calls or texts me to let me know status. When I call or text him, he usually answers. If I do leave a message he calls back quickly. More

Great service, great people! I've only brought my car into the dealership 3 times. Once to have my satellite radio installed and 2 for oil changes. All staff are very professional I've only brought my car into the dealership 3 times. Once to have my satellite radio installed and 2 for oil changes. All staff are very professional and courteous, and go the extra mile for the customer. I highly recommend them to anyone that purchases/leases a BMW! More

Thankful for a dealership like Rallye BMW I wouldn't go to another BMW other than this one. At Rallye, they make you feel welcome before you even get out of your car. The valet and service coo I wouldn't go to another BMW other than this one. At Rallye, they make you feel welcome before you even get out of your car. The valet and service coordinators are very polite and everyone seems to be working hard, which is very important to me. It made me feel comfortable leaving my vehicle in the possession of someone else other than myself. They made it clear that my car would not be washed after service as I requested although they do have a fabulous car wash on site where you can go visit 10am to 3pm during the week complimentary. I set an appointment with Dennis who is an excellent service advisor. Dennis made sure that all my concerns were documented correctly and even introduced me to the service manager Christopher Blanco who also made sure that all my concerns were met as I was dealing with a tough situation. I was stressed going in knowing I've been to other dealers in the passed and have not received even close the same customer service that rallye offers. I was contacted two days later that my vehicle was ready and picked up same day in a timely manner. I received my car back in the same condition as I left it in as I declined car wash. The technician Roy was also a big part in making my experience here amazing. I did not have to return my vehicle for any of the issues I had before or any new ones. He left a card in my car letting me know he was the one who worked on it. I will be returning as I believe this place is running a great honest business. I drive a 2011 BMW M3 and I sent feel comfortable bringing my car to other places. If you're looking for a place where you can trust, go to rallye bmw. More

Excellent! Staff is Professional and Courteous They go out of their way in every aspect for their customers absolutely Recommend them for all your BMW needs C Staff is Professional and Courteous They go out of their way in every aspect for their customers absolutely Recommend them for all your BMW needs Chris Blanco is always Top Notch with all his assistance and always a pleasure to deal with Chy Wiggan is Professional and a pleasure to deal with More

Always Great service and helpful staff !!!! I have always been taken care of quickly whenever I needed service on one of my BMWs The whole staff is welcoming and pleasant to work with and I w I have always been taken care of quickly whenever I needed service on one of my BMWs The whole staff is welcoming and pleasant to work with and I will continue to go there for any and all of my BMW needs. More

Very satisfied The Service Center is very professionally run with excellent communication, courtesy and follow through. The appointments was easily made and the wor The Service Center is very professionally run with excellent communication, courtesy and follow through. The appointments was easily made and the work done as promised on schedule. My Service Advisor, Chy Wiggan, was very cordial and an asset to your dealership. More

Friendly and efficient Was treated very nicely and the car was serviced in the time that they said. Also the car was vacuumed and washed. Also I had a loaner which was clean Was treated very nicely and the car was serviced in the time that they said. Also the car was vacuumed and washed. Also I had a loaner which was clean and they set up my phone so it was hand free. More

Courteous and professional I purchased a 5 series many years ago but this time brought in my SUV which I purchased at a different dealerhip. Rallye BMW still treated me like whe I purchased a 5 series many years ago but this time brought in my SUV which I purchased at a different dealerhip. Rallye BMW still treated me like when I had purchased the cehicle from them, providing me with a loaner vehicle. Very happy overall More

Awesome It was an outstanding. The staff is very freandly and helpful. My car run like a top every time I get it back from Rallye It was an outstanding. The staff is very freandly and helpful. My car run like a top every time I get it back from Rallye More