Back

Rallye BMW - Service Center

Westbury, NY

4.6
5,341 Reviews

5,341 Reviews of Rallye BMW - Service Center

Sort by
October 30, 2018

Excellent Bret made sure that my 530 BMW service appointment was handled in a friendly and professional manner. The rest of the staff at Rallye were very prof More

by NORMAN50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that Bret as well as our whole team went above and beyond to provide you with such excellent assistance!

October 30, 2018

Extremely Happy I brought my car in for a general service. They were very accommodating, a loner vehicle was readily available and everyone was very hospitable. My More

by DROPLINKITR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Oct 30, 2018 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that Adam provided you with such excellent assistance and we hope to see you again!

October 29, 2018

Great Experience I needed to have my oil level checked. Not only did they get me in without an appointment, they were able to get me taken care and on my way within an More

by RFRANCIS47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James DelVecchio
Oct 29, 2018 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our service team went above and beyond to provide you with such excellent assistance and get you back on the road quickly!

October 29, 2018

In out no delay no problem I have been with Rallye for over 16 years. Never had a problem . Employees very polite know their job and focus on getting getting you out and More

by Stamatis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Sobin
Oct 29, 2018 -

Rallye BMW responded

Thank you for taking the time to share your review with us! We appreciate your loyalty over the years and hope to see you again!

October 29, 2018

service visit My experience at this dealer has always been excellent . Brandon is amazing ! He is professional and always accommodating. The entire staff is very More

by ANGELAR0903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Rallye BMW responded

Thank you for sharing your experience with us! It is a pleasure to know that Bradon, as well as our whole team, provided you with such excellent assistance and we hope to see you again!

October 28, 2018

Service Call They have it down to a science. Easy transition from my car to a loaner. Car is ready when promised. There are no hassles. Service opened on weekends. More

by jondoneson2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick DeChiara, Chy Wiggan
Oct 29, 2018 -

Rallye BMW responded

Thank you for sharing your positive review with us! It is a pleasure to know that our team went above and beyond to provide you with such great assistance and we hope to see you again!

October 25, 2018

LOVE THIS PLACE! Love this dealership and all that work here! Never have an issue, WITH ANYTHING, and I always get exactly what I need done and very very timely man More

by MOCASIO919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2018 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our always provides you with such excellent assistance and we hope to see you again!

October 25, 2018

Professional team The team was very professional, informed me of all the issues/solutions and it was timely turnaround. Just wish the car was better clean but it was More

by Ana Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Thompson
Oct 26, 2018 -

Rallye BMW responded

Thank you for sharing your review with us! We are happy to hear that our team provided you with such great assistance, however, we would like to apologize for the state of your car when it was returned. Please give us a call at (516) 226-7947 to discuss this situation in further detail!

October 24, 2018

Very professional service. Great wait area. Very professional service area. Great service. If you wait there is a great area to sit and relax. If you need a loaner there is no problem getting a More

by N8NLN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Romano, Robert Chae, Dominick DeChiara, Joe Cavero
Oct 24, 2018 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our service team always goes above and beyond to provide you with such excellent assistance. We look forward to seeing you again in the future!

October 23, 2018

10000 mile check I think oil was change but the message on my screen still comes out. They did not change windshield fluid or engine cooler; they did not check tire pr More

by windriderboat
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Carol Clark-Muniz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2018 -

Rallye BMW responded

Thank you for taking the time to provide us with your feedback. We would like to take this time to apologize for your negative experience at our dealership. We always strive to provide our customers with five-star service and are sorry to hear that you did not feel that you received this. Please give us a call when you are available to discuss this in further detail. Thank you, Christopher Blanco Service Manager 516-833-4862

...
418
...