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Rallye BMW - Service Center

Westbury, NY

4.6
5,341 Reviews

5,341 Reviews of Rallye BMW - Service Center

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October 18, 2018

Excellent customer service Very fast, professional and personalized attention provided at the service center. It was a pleasure to bring my car in to this location. I was gre More

by LTHYNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kozlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Rallye BMW responded

Thank you for taking the time to provide us with your thoughtful review. It is a pleasure to hear that the entire process went so well while working with Bret and Mike. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!

October 17, 2018

Service Rallye is a fantastic dealership!. Their service is second to none. As soon as you pull in a service specialist is there to open your door and take yo More

by EONSAVAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

Rallye BMW responded

Thank you for sharing your positive experience with us. We are so happy to hear that your service experiences have always gone so well. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!

October 17, 2018

Rallye BMW Service and staff was perfect! Facility is very impressive and easy to travel to off of the Long Island Expressway or Northern State Parkway. Highly r More

by Janet Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill, Alex Echeverry
Oct 17, 2018 -

Rallye BMW responded

Thank you for providing us with your positive feedback! We're so happy to hear that your experience went so well and that we have your recommendation!

October 17, 2018

Not welcoming I didn’t feel like the welcoming feeling you get when service was to be done especially as a first time at this dealership I will seek elsewhere. More

by LEONBIPAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carol Clark-Muniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2018 -

Rallye BMW responded

Thank you for taking the time to provide us with your feedback. We would like to take this time to apologize for your experience at our dealership. Please give me a call to discuss your experience in further detail, we look forward to hearing from you. Thank you, Matthew Carlson Service & Parts Director 516-833-4863

October 17, 2018

Cris Blanco is terrific It was just a painless experience. Everything went very smoothly and the work was excellent.Giving a loaner car is a big plus and all the people try t More

by GENIN111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

Rallye BMW responded

Thank you for sharing your positive rating with us! We're so happy to hear that your experience went smoothly!

October 17, 2018

Fantastic with 2 side orders of Awesome!!!! Chy Wiggins is a perfect example of what BMW stands for the ultimate driving machine!!! David in the parts department very informative, everyone showe More

by JUNIOR449M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chy Wiggan
Oct 17, 2018 -

Rallye BMW responded

Thank you for sharing your positive experience with us. We are so happy to hear that Chy and David were of great assistance throughout your visit. Please feel free to reach out with any questions, comments, or concerns. We look forward to seeing you in the future!

October 16, 2018

Regular maintenance Brendon took good care as always👍Regular Maintenance the usual service , it was taken care in few hours. Brendon was on top of it as usual👍 More

by MOHAMEDRQRQRQ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2018 -

Rallye BMW responded

Thank you for sharing your five-star review with us! It is a pleasure to know that Brendon went above and beyond to provide you with such excellent assistance and we hope to see you again!

October 16, 2018

Positive Everything went great and all issues were addressed to my satisfaction. Cy kept me informed and the car was returned clean. Pickup and drop off went More

by FRAINJR211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
Oct 16, 2018 -

Rallye BMW responded

Thank you for sharing your positive experience with us and we hope to see you again!

October 15, 2018

15,000 mile check up I have been dealing with Rallye BMW for over 15 years and have found them to be consistently exceptional and professional. Mr. Matt Carlson and Mr. F More

by ASDARCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard DeAngelo, David O’Neill
Oct 15, 2018 -

Rallye BMW responded

Thank you for taking the time to share your review with us! It is a pleasure to know that Matt and Frank both have provided you with such excellent assistance over the years. We appreciate your loyalty and look forward to seeing you again!

October 14, 2018

Efficient, prompt service and pleasant personnel. Has a nice coffee shop in which to wait. A loaner was quickly arranged when it was discovered that my car needed more work than expected. More

by SPWILDERMUTH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Rallye BMW responded

Thank you for sharing your review with us! We are happy to hear that our team provided you with such excellent assistance and we hope that you are enjoying your loaner while your vehicle is being repaired!

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