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Rallye BMW - Service Center

Westbury, NY

4.5
5,277 Reviews

5,277 Reviews of Rallye BMW - Service Center

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August 20, 2018

Nice experience on Service The service experience is nice. The crews are friendly. The waiting area is decent. The wait time is reasonable. The car is returned in clean conditio More

by xuegefei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 20, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership, and thank you for choosing Rallye!

August 20, 2018

Talley bmw Much better services than bayside bmw. I love Rally getting my next vehicle from this dealership Place is spacious and modern. Very comfortable. More

by MARQUIS9297
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O’Neill, James DelVecchio, Adam Romano, Sheneta Dailey, Jessica Paniagua
Aug 20, 2018 -

Rallye BMW responded

We are honored that you have made Rallye BMW as your dealership. We hope to serve you for a long time to come!

August 19, 2018

Perfect Service The service dept, noting the advisor who I was dealing with, Adam Romano, was outstanding. Being proactive with my needs and exceeding my expectatio More

by AB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Aug 20, 2018 -

Rallye BMW responded

Adam is a great asset to our team. We're very pleased to hear he was able to provide you with excellent service!

August 17, 2018

My service visit was great! It's a pleasure servicing my BMW at Rallye BMW. My service adviser makes my visit painless! I would recommend Rallye BMW anytime to friends and family More

by NMURRAY168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheneta Dailey
Aug 20, 2018 -

Rallye BMW responded

Thank you for your five-star review! We appreciate your positive feedback and recommendation.

August 16, 2018

Service I bring my car in for oil leak at rallyes 2014 640i they claim it’s fix 1 month later I found out engine still leaking car not starting tow the car t More

by Dushanepowell
Recommend Dealer
No
Employees Worked With
Sep 11, 2018 -

Rallye BMW responded

Good afternoon, Thank you for bringing these concerns to our attention. I do apologize for the inconvenience, however, it is our policy that alternate transportation needs to go through Enterprise Rental car for repairs under an Extended Warranty claim. Please do not hesitate to contact us with any further questions or concerns, as we would like to come to a resolution regarding this matter and provide you with first-class service in the future. Best regards, Matthew Carlson Service & Parts Director 516-833-4863

August 16, 2018

Friendy & Courteous Service Team We go to Rallye BMW to service all of our vehicles. The staff are friendly, courteous and we would never go anywhere else to get our vehicles serviced More

by BB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James DelVecchio
Aug 20, 2018 -

Rallye BMW responded

We're happy that you were provided with excellent service. Thank you for your continued business with us, we truly do appreciate it. We look forward to working with you again in the future!

August 15, 2018

Bmw X4 corroded wheels Bought my 2015 X4 from oyster bay BMW but serviced at Rallye last 3 years. Whether it is what they have been doing to wash my wheels or poor manufactu More

by Victoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carol Clark-Muniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

Rallye BMW responded

Hi Victoria, Thank you for reaching out to us. We take your concerns seriously and would like to follow up on your recent visit to our dealership. Although there are some chemicals that can cause damage to your wheels, there are a number of other factors such as weather, driving conditions and more that can contribute to corrosion. I do apologize if our team did not properly greet you in the Service Drive, as it is our policy to provide a warm welcome to all of our guests upon arrival. Should you want to discuss this matter further, please do not hesitate to contact me directly at 516-833-4863. Best regards, Matthew Carlson Service & Parts Director

August 15, 2018

Very relaxing, Waited, service was quick Car was cleaned. Very relaxing. Waited for car, Got so things done for myself, service was quick- Car was cleaned. They texted me when car was ready. Thank you Rall More

by RONIKK24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Aug 15, 2018 -

Rallye BMW responded

We're happy that you were provided with excellent service. We look forward to working with you again in the future!

August 15, 2018

painless quick and easy They deserve it every one at every level in the company is dedicated to customer service everyone was polite fast to help and knowledgeable . Fabulous More

by GLENNDEBELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Sobin, Richard DeAngelo, James DelVecchio, Adam Romano, Alex Echeverry
Aug 15, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We're glad you continuously choose Rallye BMW for all of your automotive needs!

August 15, 2018

Customer Oriented Very conserned with pleasing the customer and makes it easy for them to leave the car and get a nice loaner. I was very satisfied with that. More

by FRANKKULE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Aug 15, 2018 -

Rallye BMW responded

We're happy that you were provided with excellent service. We're committed to your satisfaction and aim to provide the best automotive experience possible!

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