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Rallye BMW - Service Center

Westbury, NY

4.5
5,331 Reviews

5,331 Reviews of Rallye BMW - Service Center

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August 27, 2018

Great work I very please with communication and helpful customer service I got and could not ask for more all information was given and work complete very happy More

by FRANCIS.CANARTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Rallye BMW responded

Thank you for your positive feedback, we look forward to being here for all of your automotive needs in the future.

August 26, 2018

Professional service. .My car needed service and NYS inspection. I was told it will take 90 minutes. Work was done on time (while I waited). Car was delivered CLEAN. Fr More

by PACOPITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership, and thank you for choosing Rallye!

August 26, 2018

Awful Twice left with not enough air in tires Manager never kept word Didn’t remember I can’t drive suv for loaner Didn’t notice light o. When rent car d More

by FISCALWIZARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corssen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheneta Dailey
Sep 11, 2018 -

Rallye BMW responded

Good afternoon, I'm sorry to hear that you weren't satisfied with your recent service experience. We'd like to follow up with your concerns when you have a moment. Please contact me directly and I'd be happy to speak with you. Best regards, Matthew Carlson Service & Parts Director 516-833-4863

August 26, 2018

Great service Very courteous and prompt. Paid attention. To all details. Informative. And helpful. Would recommend to others. Thank that the whole staff was More

by BSMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Rallye BMW responded

Thank you for your five-star review of our dealership and your experience working with our staff. Our team is dedicated to superseding all of your expectations!

August 25, 2018

Great service Purchased a new 2019 440I Gran Coupe. Unfortunately on the second day of ownership car had a mechanical failure. Rallye service took the car right a More

by ANTHONY.SAOULIDIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Rallye BMW responded

Thank you for your five-star review and positive feedback, Anthony! We're glad that our Service Department was able to solve the issue with your vehicle and get you back on the road as soon as possible.

August 24, 2018

Efficient service. Mr O’Neill was clear about the service needed. Service was efficient and service center was comfortable. Easy to get back to work with shuttle. More

by pschaubeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Aug 27, 2018 -

Rallye BMW responded

We're very pleased to hear David was able to provide you with excellent service!

August 24, 2018

recall service when you get to the service center always have some body greets at you, and take care the issue of the car and fixed the problem. More

by jyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheneta Dailey
Aug 27, 2018 -

Rallye BMW responded

Thank you for your positive feedback, we're glad you had an enjoyable experience at our facility!

August 24, 2018

New tires and alignment Excellent service. Go out of their way to take care of any issue with ur vehicle. Chris Blanco took care of the notice on my car. More

by Sara S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Rallye BMW responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership, and thank you for choosing Rallye!

August 23, 2018

Extremely positive Been dealing with this dealership for many years have four Bmw with them very positive experience I can highly recommend them i’ve never had a prob More

by RIEFMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheneta Dailey
Aug 27, 2018 -

Rallye BMW responded

Thank you for your positive feedback and recommendation of our dealership. Our team is dedicated to meeting all of your automotive needs!

August 23, 2018

AMAZZZING ! THX TO DAVE O'NEIL & CHRIS BLANCO, WHERE ELSE CAN YOU GO FOR SERVICE WHERE THE SERVICE MANAGER, CHRIS BLANCO COMES OUT AND GREETS, WITH DAVE O'NEIL, PLUS THE QUALITY OF THE WORK IS THE More

by LBROWN627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Kanes, David O’Neill
Aug 27, 2018 -

Rallye BMW responded

Thank you for your positive feedback, we're glad you had an enjoyable experience at our facility!

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