Rallye BMW - Service Center

Excellent The Employees are vey helpful and the service is Great my only complaint is about one employee who answers the calls from time to time her attitude is The Employees are vey helpful and the service is Great my only complaint is about one employee who answers the calls from time to time her attitude is as if she does not care if she works there or not she is very rude I don't know her name but in the future I will definitely be making a complaint on her because I feel when I'm spending my money in an establishment I should be made to feel as if the Dealership cares about my needs and concerns More

Excellent Service Simple scheduled oil change service. All the staff is courteous, helpful and accommodating. As usual, overall quality service from a top notch dealer Simple scheduled oil change service. All the staff is courteous, helpful and accommodating. As usual, overall quality service from a top notch dealer. Well done. More

Efficient and quality service! Chris Blanco has always been most helpful to me any time I need service at BMW. I have used this dealership for the past 15 years and wouldn't conside Chris Blanco has always been most helpful to me any time I need service at BMW. I have used this dealership for the past 15 years and wouldn't consider going any place else. More

Excellent service Fuel tank leak that was resolved very quickly and was covered under my service contract. Sheneta called to update us and did a great job managi g our Fuel tank leak that was resolved very quickly and was covered under my service contract. Sheneta called to update us and did a great job managi g our expectations. More

Electrical Problem Car developed an electrical problem. Dealer took the car in without appointment, provided a loaner immediately, diagnosed the problem, ordered the ne Car developed an electrical problem. Dealer took the car in without appointment, provided a loaner immediately, diagnosed the problem, ordered the necessary parts and repaired the problem. More

Efficient & Quality Experience It was a wonderful experience the process was efficient and timely. The car was serviced and cleaned per defined by my service attendant and everyone It was a wonderful experience the process was efficient and timely. The car was serviced and cleaned per defined by my service attendant and everyone I dealt with was kind and professional. More

Unparalleled Customer Service I have a total of 5 Bimmers: 1987 E30 325i Convertible (BronzitBeige Met.) 1999 E36 M3 Convertible (Alpine White) 2010 E61 535xi M-Sport Sports Wag I have a total of 5 Bimmers: 1987 E30 325i Convertible (BronzitBeige Met.) 1999 E36 M3 Convertible (Alpine White) 2010 E61 535xi M-Sport Sports Wagon (Jet Black) 2011 E90 328i xDrive Sedan (Alpine White) 2012 F25 X3 xDrive28i SAV (Titanium Silver Met.) All of my vehicles are serviced at Rallye BMW... and Matt Carlson, Service Manager provides that unparalleled customer service & makes sure all of my vehicles are well maintained. When James DelVecchio, my Service Advisor welcomes me when I drive into the service reception area... I know he'll provide the exceptional quality & customer service that Rallye BMW takes pride in. I'm confident that the service & repairs will have genuine BMW parts and be installed by BMW trained technicians. The team at Rallye BMW really takes pride in the service that they provide and I will always be a loyal customer... And they make me feel like I'm family too! More

Everything was great! Perfect customer service. I was told that they are really good but that was just an understatement. They treat you like gold. I went there just for a Perfect customer service. I was told that they are really good but that was just an understatement. They treat you like gold. I went there just for an oil change and all I have to say is I wish I had bought my car from them. More

5 STAR PLUS I found my experience with the service department at Rallye BMW to be superb.The service advisor Sandy represented her company in nothing less then a I found my experience with the service department at Rallye BMW to be superb.The service advisor Sandy represented her company in nothing less then a 5 star manner from drop-off to pick-up and the tech Pasqual addressed my problem to my complete satisfaction. The BMW part of our family hopes Rallye can keep a 5 star rating going into the future. More

tire puncture Everything went well. I book the appointment online and got a phone call that that time wasn't available with a loaner so we scheduled a time that was Everything went well. I book the appointment online and got a phone call that that time wasn't available with a loaner so we scheduled a time that was. Everything went well at the dealership. More