Rallye BMW - Service Center

Everybody was great and all the work was done perfectly. Jim DelVecchio was great and so was the entire team. I actually enjoy coming in to service my car. The whole experience of servicing my car was a jo Jim DelVecchio was great and so was the entire team. I actually enjoy coming in to service my car. The whole experience of servicing my car was a joy. More

Thx u Bret and Bert! Bert helped me choose me new X540e! He educated me on electric cars and helped me order! Bret serviced my current 3series GT. He was very professional Bert helped me choose me new X540e! He educated me on electric cars and helped me order! Bret serviced my current 3series GT. He was very professional and courteus! More

Great service is the norm at Rallye The service folks at Rallye are always particularly attentive, courteous and zealous in getting the job done the right way. Service reps work hard to The service folks at Rallye are always particularly attentive, courteous and zealous in getting the job done the right way. Service reps work hard to expedite the mechanics. More

Annual maintenance- oil change, etc Excellent service and A very pleasant experience. All service staff were also friendly and attentive. Chris is a wonderful service rep and always en Excellent service and A very pleasant experience. All service staff were also friendly and attentive. Chris is a wonderful service rep and always ensures my appointment runs smoothly. More

1st Service Visit first visit for car I purchased from them back in Nov. 2015. easy to make the appointment. I had a special circumstance which I explained and they wer first visit for car I purchased from them back in Nov. 2015. easy to make the appointment. I had a special circumstance which I explained and they were more than accommodating. the SA (Chris)was VERY knowledgeable. So far so good, from sale to service...and I drive 1.5 hours from Westchester County. More

Excellent Service While I did not buy my BMW from Rallye BMW, I brought it into service. I have had other Rallye cars most notably an Acura for the past 6 years. I al While I did not buy my BMW from Rallye BMW, I brought it into service. I have had other Rallye cars most notably an Acura for the past 6 years. I always found the service at Rallye good but the Rallye BMW dealer takes it to the next level. More

Visit Matt always goes above and beyond to make sure everything is excellent for his customers. I was having a lot of trouble with my 640xi and Matt did eve Matt always goes above and beyond to make sure everything is excellent for his customers. I was having a lot of trouble with my 640xi and Matt did everything in his power to correct and better the problem. Very personable - Great guy! More

Outstanding Service Rallye staff are courteous and professional individuals. They strive to satisfy their customers. Briefly they cheer you up when you report a problem o Rallye staff are courteous and professional individuals. They strive to satisfy their customers. Briefly they cheer you up when you report a problem or just visit for regular service. They constantly exceed your expectation. More

encore review the service appointment was for an encore review of the car's features our representative was very professional and knowledgeable in the cars operati the service appointment was for an encore review of the car's features our representative was very professional and knowledgeable in the cars operations we were very satisfied More

Bunch of thieves Gave my car in for service not only did they not fix the problem with the car they charged me 200 dollars without telling me it was covered under warr Gave my car in for service not only did they not fix the problem with the car they charged me 200 dollars without telling me it was covered under warranty which I was okay with as long as they fixed the car. Before I could leave with my car they stole my keychain which cost 250 bucks. When I made their management aware of this all they said was you should have removed the keychain we are not responsible for your property which makes no sense I can understand items inside the car but a keychain. Then they broke the cigarette lighter in my car and I asked their manager to take a look at it and he said oh no that's supposed to come out u just need to pop it back in like oh I'm sorry I didn't know in a 100k car that stuff is just supposed to pop out then they left new stains on my car which they refused to remove. I couldn't deal with them anymore as my conversation with the manager was getting no where so I left. 30 min into driving my car and the check engine light comes on with a drivetrain malfunction the same problem I just spent 200 dollars to fix so I call them back and get no response all but oh your service advisor will call you back in sorry I didn't know that being not able to drive my car which was just fixed by you wouldn't be of concern to you: More