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Rallye BMW - Service Center

Westbury, NY

4.5
5,269 Reviews

5,269 Reviews of Rallye BMW - Service Center

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March 21, 2025

Great service and job so quick to get us in with issues. They followed up quickly and efficiently More

by brian.demontreux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Rallye BMW responded

We love seeing 5-star reviews here at Rallye BMW. Thanks, Brian!

March 21, 2025

He has been our Service Advisor for a few years now with our BMW X5;and X7, and have been extremely satisfied with how he had handled our SUVs. I strongly suggest you try to get him as your Service Advisor More

by manny_deguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Rallye BMW responded

Manny, we're delighted to hear that you've had such a positive experience with your Service Advisor at Rallye BMW. Thank you for recommending him and trusting us with your vehicles!

March 20, 2025

Highly professional people. . especially my dealings with Chris..got me in and out as soon as possible… very efficient More

by KALAROC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Rallye BMW responded

We're delighted to hear that Chris and the Rallye BMW team provided you with such efficient service. Thank you for sharing your experience, and we hope to assist you again in the future!

March 20, 2025

Very courteous staff. Everyone was so polite and friendly. From the service specialists to checking out. I recommend this place to everyone. More

by amk5212000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Rallye BMW responded

Thank you for recommending Rallye BMW! We're delighted to hear that our courteous staff made your visit a pleasant one. We look forward to welcoming you back in the future!

March 20, 2025

Rallye went above and beyond to rectify a faulty repair from another shop. They took their time to show me what went wrong and what the proper fix should’ve been. More

by saladywcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark (shop foreman)
Mar 21, 2025 -

Rallye BMW responded

We're delighted to hear that our team at Rallye BMW was able to address the issue and provide clarity on the repair process. Thank you for trusting us with your vehicle, and we're here if you need anything else!

March 20, 2025

Very good courteous Professional Great service Loaner car very helpful It company is reliable I will come back More

by mfallii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Quillupangui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Layla Narvaez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Rallye BMW responded

Thank you for sharing your positive experience with Rallye BMW! We're delighted to hear that our team provided courteous and professional service, and we're glad the loaner car was helpful. We look forward to welcoming you back in the future!

March 20, 2025

Anthony was courteous, responsive, and kept me continuously updated throughout a lengthy repair process. Once finished, he explained the completed work in a way my wife and I both could understand More

by saladywcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich (service technician)
Mar 21, 2025 -

Rallye BMW responded

We're delighted to hear that Anthony provided such attentive service during your repair process at Rallye BMW. It's great to know he kept you informed and explained everything clearly. Thank you for sharing this positive experience!

March 17, 2025

Anthony is knowledgeable, experience, professional and patient. He responded to my request in a timely manner. Most of all he is a solution provider. Over all from making an appointment to getting a lo More

by cherkhawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Rallye BMW responded

Thank you for sharing your experience with us at Rallye BMW! We're delighted to hear that Anthony and our team provided a seamless and hassle-free visit. We appreciate your kind words about our customer service, and we're here whenever you need assistance in the future!

March 16, 2025

Although the service center was top tier as soon as i showed up for my appointment. As i was walking through the show room and waiting room it felt very airy. There was a lack of customer service. No on More

by Ranchoo14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Quillupangui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Rallye BMW responded

Thank you for sharing your experience with us. While I'm glad to hear the service center met your expectations, it's disappointing that our showroom and waiting area didn't provide a welcoming atmosphere. We appreciate this feedback as it helps us improve our customer interactions. If there's anything else you'd like to discuss or if you have further questions, please feel free to reach out at any time. Thank you, Chris Blanco - Service Manager - 516-833-4862

March 15, 2025

The best and most efficient dealer that i have ever experienced, i definitely recommend rallye bmw More

by rtorres20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Rallye BMW responded

We are pleased to see your positive review! The Rallye BMW team looks forward to your next visit with us. Take care!

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