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Rallye Lexus

Glen Cove, NY

Overview
Employees
Reviews
Vehicles
4.8
3,195 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 3,195 reviews

December 13, 2021

i hate car shopping and the car buying process BUT my sales girl Lauren Hu made this car buying experience so pleasant this time around. She is professional, knowledgeable, and transparent. I will be bac More

by AlexisLexus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Cruz
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Dec 14, 2021 -

Rallye Lexus responded

Congratulations on your new Lexus IS 350! We are thrilled that Lauren and the team took such great care of you throughout the purchase process. Thank you from all of us at Rallye Lexus!

December 13, 2021

I've always had a good experience that the dealership. They are kind and considerate and the area is always clean. More

by MCANCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2021 -

Rallye Lexus responded

We're so glad you always have a great experience here at Rallye Lexus! Thank you for dropping by to leave us a review - we sincerely appreciate the kind words. See you next time!

December 13, 2021

Very pleasant and easy to deal with. Communication with my salesperson is excellent. He gets the job done efficiently and competently. More

by Esqstwo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Baig
Other Employees : Jeffrey Matheos
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Dec 13, 2021 -

Rallye Lexus responded

We're really happy to hear that our team has been great to work with! We're thrilled that we were communicative and efficient.

December 08, 2021

They are a great dealership that is interested in their customers. I will give them a rating of 5 stars as an overall rating for the entire dealership. More

by STUROTHSTEIN64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2021 -

Rallye Lexus responded

It was our pleasure to assist you. Thanks so much for trusting Rallye Lexus with your service needs. Have a great day!

December 08, 2021

excellent service. car was ready on time.......the repairs were done amazingly. could not recommend this service area any more. loaner provided without question. super happy customer. More

by APHRO777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Baig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Matheos, Erik Andrades
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Dec 08, 2021 -

Rallye Lexus responded

Thank you for the great review! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with the Rallye Lexus team. Drive safely, and we hope to earn your business again down the road!

December 08, 2021

The service manager was very knowledgeable and very polite would love to work with such a person More

by AMOLPATIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2021 -

Rallye Lexus responded

Thank you for the great review! We strive to deliver seamless and communicative service, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back at Rallye Lexus!

December 06, 2021

Everything was great except we called to say there was a traffic jam and we would arrive just about at closing time. Her only response was that they close at that time and that is all. More

by SCLAFANL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2022 -

Rallye Lexus responded

We really appreciate your extra communication when you encountered traffic. I'm sorry to hear that your call was not met with an understanding and accommodating response, and I will share this feedback with the proper team members. We thank you for bringing your automotive business our way, and we hope you'll continue to rely on us for all your service needs in the future! Kindly, Pam Palasciano - Service Manager - 516-629-7646

December 06, 2021

First of all, costumer services in this dealer is the best I’ve ever seen. The stuff explain every detail clearly and help you to choose the car that fit you the most, highly recommended to visit during More

by LONGYUN205
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Hyun
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Dec 06, 2021 -

Rallye Lexus responded

We love hearing that our informative and accommodating care earned us this supportive review! Thank you for allowing the Rallye Lexus team to further your search, and we wish you many happy miles in your new vehicle!

Dec 06, 2021 -

LONGYUN205 responded

Thank you be well

December 05, 2021

Great sales persons with respect and explain everything very clear to the customers. Help get to best deal. More

by BRIGHT2148
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2021 -

Rallye Lexus responded

We are really happy to hear that our team made your purchase experience smooth and seamless. Thanks for choosing Rallye Lexus for your business, and we'll see you again next time!

December 02, 2021

Terrific dealership. Service was excellent. All the people at the dealership did their best to make the service a pleasurable experience. More

by AARONSHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2021 -

Rallye Lexus responded

Hi Aaron - We are happy to hear that our team went above and beyond to assist you! Thank you for trusting Rallye Lexus with your business, we hope to welcome you back for any service needs that may arise in the future. Drive safely!

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