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Rallye Lexus

Glen Cove, NY

Overview
Employees
Reviews
Vehicles
4.8
3,169 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 3,169 reviews

October 24, 2021

Washing could be a little more detailed and inside cleaning and drying could have been a little better. Also upon purchase of vehicle was told free inspections for life and then I was told this was re More

by HARMAN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2021 -

Rallye Lexus responded

Thank you for taking the time to provide us with feedback so we can continually improve our customer experience. We will now have someone review all cars before returning to the custody of our customers. Unfortunately, the pandemic forced us to review many of our business practices in order to ensure the long-term viability of the business. If you would like to speak directly I can be reached at 516-629-7603. Best Regards, Raymond Costello, General Manager.

October 24, 2021

Simplest process - the team at Rallye made it so easy for us and I am so happy with the service. Everyone was so kind and competent. More

by SS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2021 -

Rallye Lexus responded

We are always happy to help you out! Thanks for supporting Rallye Lexus!

October 22, 2021

Just traded my 2017 Lexus Rx 350 for a newer model and what a great experience. Ted Mitchell was my salesperson and went way above and beyond my expectations. As a slightly handicapped person, Ted saw to More

by Blessed@7
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Mitchell
Report | Print
Oct 22, 2021 -

Rallye Lexus responded

Congrats on your newest Lexus! We're pleased that Ted was wonderful to work with and that he was accommodating and ensured that you were comfortable. See you again next time!

October 22, 2021

Professional, courteous, accommodating--a pleasure to deal with! This is my third car purchase from Rallye and I look forward to future ones as well. The entire process was seamless! More

by hbweber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Sun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2021 -

Rallye Lexus responded

We couldn't be happier to have you as a repeat customer! Thank you for choosing Rallye Lexus and for taking the time to leave us a review. Safe travels until we see you next!

October 22, 2021

Excellent hospitality , extremely courteous, wait time was good during my service visit. will be back. More

by NGBBINSTITUTE
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2021 -

Rallye Lexus responded

Thank you for giving our dealership such a marvelous rating. Feel free to call or stop by if there is anything else we can do for you! - The Rallye Lexus Team

October 21, 2021

Everyone was very professional. My advisor spent time explaining problems to me. The pick up and delivery was easy and my car was delivered in great condition. More

by HEIDIBROUMAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2021 -

Rallye Lexus responded

Heidi, thanks so much for the great review of Rallye Lexus! It makes us happy that our team was professional and informative. See you again next time!

October 19, 2021

Easy, seamless experience! Ted took care of me from start to finish. All my future Lexus vehicles will come from Rallye! More

by due628
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Mitchell
Report | Print
Oct 19, 2021 -

Rallye Lexus responded

Thank you for taking the time to review us! We are happy to hear that Ted made your purchasing process go smoothly. Drive safely, and we are looking forward to seeing you back at Rallye Lexus!

October 19, 2021

You made my life easy. I didn't have to discuss with anyone whos having the car srviced. You just picked them up. Thanks so muuuuch!!!! More

by ARCHIE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2021 -

Rallye Lexus responded

Here at Rallye Lexus, making our guests' lives easy is our goal. Thank you for the wonderful feedback and please let us know if there is anything else we can help you with!

October 18, 2021

The sales team at Rallye made purchasing my vehicle a very seamless process and it was a good experience. Thank you More

by smiller1031
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Losee, Josh Weiss
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Oct 18, 2021 -

Rallye Lexus responded

We can't ask for better feedback than this! Thank you so much for trusting your business with us at Rallye Lexus. Safe and happy driving!

October 18, 2021

Excellent service. The staff is very professional from entry to exit. The facility is clean and has good Covid protection in place. More

by corinne_kaufman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Rallye Lexus responded

Thanks for sharing your five-star review with Rallye Lexus! The safety of our customers is our priority and we are happy to hear you felt taken care of in our facilities. We'll see you soon for your next service appointment!

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