Rallye Lexus - Service Center

I had an excellent experience from the service advisor (Mike Reidy) to the loaner person. Car was completed promptly and the video was helpful also. They are top notch! (Mike Reidy) to the loaner person. Car was completed promptly and the video was helpful also. They are top notch! More

Joanna has always been an excellent representative. She is very helpful and knowledgeable. Always looking out for the customer. She is very helpful and knowledgeable. Always looking out for the customer. More

SUPERB DEALERSHIP! Everyone from the first person to the last was courteous, polite, friendly and service oriented. I never dread having to take my Lexus for ser Everyone from the first person to the last was courteous, polite, friendly and service oriented. I never dread having to take my Lexus for service at Rallye Lexus because it is so pleasant waiting - it is clean, airy, spacious and comfortable. I like the nice selection of beverages and snacks from which one can choose. And not to be overlooked - both my husband and I enjoyed the video of my Lexus - very interesting and tutorial. So, keep doing what you do very well!! More

I have been a Rallye customer for over 17 years. Joanna and staff have always treated me professionally. I would and have recommended Rallye to friends and family. Joanna and staff have always treated me professionally. I would and have recommended Rallye to friends and family. More

Excellent customer service very professional dealership and service center very glad I chose rally for my Lexus dealer and service center very glad I chose rally for my Lexus dealer More

Everything was fantastic. They really do treat you like you are part of the family! They really do treat you like you are part of the family! More

I cannot say enough great things about my recent experience with Joanna and the team at Rallye Lexus. When my check engine light came on just days before an anniversary trip to the city, I was under experience with Joanna and the team at Rallye Lexus. When my check engine light came on just days before an anniversary trip to the city, I was understandably anxious. I called Rallye in a bit of a panic, and Joanna immediately stepped in to help. Within minutes, she had arranged for my car to be picked up and a loaner dropped off, talk about going above and beyond. What truly stood out was the speed and clarity with which Joanna handled everything. Within an hour, she called with a clear diagnosis and the fantastic news that the necessary part would arrive in time to complete the repair within 48 hours, just in time for my trip. Her calm, professional manner turned a potentially stressful situation into a smooth and effortless experience. Every interaction I’ve had with Joanna and Rallye Lexus has been exceptional. The level of professionalism, attention to detail, and genuine care they show for their clients is unmatched. They’ve set a new standard for what customer service should be, and it’s a big part of why I’ll never take my business anywhere else. Thank you, Joanna, for once again delivering outstanding service. You truly make every client feel like a VIP. More

My service advisor, Michael Reidy, was professional and responsive to all my questions. Michael was very helpful in providing a loaner SUV for me so I did not have to wait many hours for the service requi responsive to all my questions. Michael was very helpful in providing a loaner SUV for me so I did not have to wait many hours for the service required. Michael represents Lexus very well. More

very helpful and very knowledgeable staff. very happy to have another Lexus vehicle. so proud to own a lexus very happy to have another Lexus vehicle. so proud to own a lexus More

Maria was very helpful in getting my vehicle back to me She arranged to having it dropped off at a convenient location She arranged to having it dropped off at a convenient location More