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Rallye Lexus - Service Center

Glen Cove, NY

4.8
1,341 Reviews
Call Service Center (516) 447-3736

1,341 Reviews of Rallye Lexus - Service Center

Sort by
May 13, 2024

It was good. They are courteous and good in customer service. Wish them the best.It is a good service center More

by PAULTHOTTATHIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Paul, and we look forward to working with you again. James Quinlan 516-676-8686

Helpful
May 13, 2024

Normally I would rate this dealer higher, however they have not been diligent following through on a particular matter. I was promised a second key within a week or so of picking up my vehicle. After 4 More

by MFPOLVINO
Recommend Dealer
No
Employees Worked With
James Herrera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 'the guy who orders keys'
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May 16, 2024 -

Rallye Lexus responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Stefanie Horn 516-676-4000

Helpful
May 09, 2024

Joanna is an amazing person. Extremely professional. She is a pleasure to work with and an asset to your company More

by kcarena152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad Joanna was able to help, and we hope to see you again! James Quinlan 516-676-8686

Helpful
May 09, 2024

Everyone who helped me in Rallye was so friendly and very helpful. It’s amazing how professional Joanna is. Best service center I’ve ever been to. Thank You Rallye Lexus! More

by 1JOHNNIB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear that Joanna and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. James Quinlan 516-676-8686

Helpful
May 04, 2024

i've been getting services at Rallye lexus for almost 7 years and Rallye lexus is most reliable and best service center among other lexus service center. More

by CHANGSOONCHOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

Helpful
May 02, 2024

I’ve been to Rallye Lexus service twice and was very satisfied with their service. More

by derst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

Helpful
April 23, 2024

Rallye Lexus has always provided excellent service. I love coming here for routine check-ups. More

by crown1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Rallye Lexus responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

Helpful
April 22, 2024

Mike Riedy is the best. Hope I spelled his name correctly. Everything went smoothly and they were able to put a new tire very easily and the wait was not bad More

by FIVEBEAUTIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and our team and don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

Helpful
April 20, 2024

In the beginning it took longer than expected but the overall the service was good. More

by JONGOKYUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Hyun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Rallye Lexus responded

Jongo, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

Helpful
April 19, 2024

Service was prompt, service adviser knowledgeable and polite, and work competently performed. I am very pleased with the service and will certainly return. More

by kleinml53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! James Quinlan 516-676-8686

Helpful
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